Hualta Hotel Mendoza, Curio Collection by Hilton

Este é um hotel totalmente novo (inaugurado em 2h de 2023) de propriedade da Hualta Winery. Quartos pequenos, alguns com pequena varanda, mas tudo é novo e funcional. Centralmente localizado, perto do centro de Mendoza. Ótimo café da manhã. Quieto. O presente de boas-vindas foi uma garrafa de vinho e quase todas as noites você oferece uma amostra de vinho no térreo. Bom para casais ou negócios. Ótimos serviços.

Staying at Hualta Hotel Mendoza, I was expecting the 5-star Hilton experience but encountered a mix of highs and lows. The initial welcome fell short – my Hilton status wasn’t acknowledged, and the usual Hilton warmth was noticeably missing. This lack of attentiveness was mirrored in the front desk’s service, evident from small details like the absence of a greeting upon entering or leaving the hotel. When I arrived into my room, I found it hadn’t been properly cleaned – it needed a good sweep, mop, and the surfaces needed attention. However, after raising this with the front desk, the issue was promptly resolved. The rooms themselves were impressive – elegant, comfortable, and spacious. The restaurant and garden area were the standout features of the hotel. The restaurant staff were exceptional – friendly, efficient, and every breakfast was a delightful experience with plenty of choices, though there was an additional charge for eggs beyond the standard scrambled ones on the buffet. During my stay, there was ongoing construction in the garden, causing some noise, but it seemed to be wrapping up. Another point of contention was the presence of a film crew for two days, which disrupted the use of the ground floor space and occasionally blocked access to the reception. The shared pool with the adjacent hotel was quite small and didn’t get much sunlight, though the gym and sauna facilities met expectations. Some teething problems, but hopefully these will be resolved.

Staying at Hualta Hotel Mendoza, I was expecting the 5-star Hilton experience but encountered a mix of highs and lows. The initial welcome fell short – my Hilton status wasn’t acknowledged, and the usual Hilton warmth was noticeably missing. This lack of attentiveness was mirrored in the front desk’s service, evident from small details like the absence of a greeting upon entering or leaving the hotel. When I arrived into my room, I found it hadn’t been properly cleaned – it needed a good sweep, mop, and the surfaces needed attention. However, after raising this with the front desk, the issue was promptly resolved. The rooms themselves were impressive – elegant, comfortable, and spacious. The restaurant and garden area were the standout features of the hotel. The restaurant staff were exceptional – friendly, efficient, and every breakfast was a delightful experience with plenty of choices, though there was an additional charge for eggs beyond the standard scrambled ones on the buffet. During my stay, there was ongoing construction in the garden, causing some noise, but it seemed to be wrapping up. Another point of contention was the presence of a film crew for two days, which disrupted the use of the ground floor space and occasionally blocked access to the reception. The shared pool with the adjacent hotel was quite small and didn’t get much sunlight, though the gym and sauna facilities met expectations. As a relatively new establishment, Hualta Hotel Mendoza appears to be experiencing some growing pains. Considering the nightly rate, one would hope these issues will be smoothed out as the hotel gains more operational experience.

We had a super 3 night stay at this new, trendy hotel (owned by a local winery). Central location, friendly staff, spacious rooms, great food - plus free wine in the lobby and restaurant. I'm a Hilton Diamond member, with ＞900 stays and this is now on my very short list of favourite Hiltons worldwide.