Isaak
14 de março de 2024
The web page app they used for all communication and checking in and out works exceptionally poorly. It is slow and clunky and is completely unintuitive. In addition to this the company was completely unhelpful when I asked separately for early check in and check out they said they could not help. That's fine it is inconvenient, but I understand. What I cannot understand is that somehow the people staying the day after me requested an early check-in and were told they could go ahead to my room before my checkout time had even arrived. They are completely random in who they decide to accommodate and are utterly incompetent. I would not recommend using this place to stay, not because it's not a nice location but because the people who run it are completely useless. As for the surrounding area it is very nice, Memphis is a lovely city with lovely people.
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