Ibis Styles Kingsgate Hotel

Staff was nice we arrived before check in time and they let us check in early because the room is ready. Maybe they just renovated still can smell color from the walkway. Overall was good! Thank you. :)

Very helpful and kind staff. Good service. Nice and clean accommodations. Highly recommendable hotel. I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything.

I had a very disappointing experience at this Ibis hotel, which was by far the worst Ibis I’ve ever stayed in unlike the other blones which i swore by :  1. No Basic Amenities in the Room: The fridge was empty—not even water was provided, even for purchase. I had to go down to the concierge at midnight just to buy water after a long journey. Additionally, the fridge was leaking, and my items got wet. 2. Inconvenient Room Setup: • The plug point was far from the bed, making it inconvenient to charge my phone while resting. • There were no slippers provided in the room, and I had to request and collect them myself. 3. Poor Bathroom Design: • The shower was poorly designed, causing water to pool on the floor. • There was nowhere to hang or place my toiletries inside the shower, so I had to put them on the floor, where they got wet. 4. Lack of Essentials: yes its  a 3-star hotel, but i expected IBIS to have more facilities, just like other 3 star ibis hotels ive been to lets say in dubai or Malaysia which was FANtastic!  Here there wasn’t even a single plate in the room!  I expected better from Ibis, but this experience was far below standard. It was inconvenient and unpleasant, and I wouldn’t recommend staying here. .

hotel is good for the location. Just Recently under renovation, it would be quite noisy during the daytime. But the manager of the hotel offered me room change, good services.

Great value hotel close to the cbd and the train station. Was checking out and realised that my train was delayed a couple of hours and i could easyly go back to my room

Very quick to check in. Room was more than adequate for our nights stay and super easy to find dinner nearby and to Walk along the river at night was just a short walk away. Having to pay extra for breakfast supplement (prebooked continental breakfast) was a bit surprising but only $6pp so ok. Checkout And getting deposit returned was easy.(Although not exactly sure what deposit was for since there was nothing in the room to take & had to pay cash for breakfast supplement.)