Bluedoors York Luxury Suites

預訂時的照片跟實際房間嚴重不符。（攜程照片有開放廚房，有沙發，空間開闊） 入住後感覺被欺騙了，房間很小，沒有廚房沒有沙發，床衹有0.8米寬，然後居然要1250元一晚。 訂的是雙床房，入住時卻是大床房，等了一個小時後才過來拆分成兩床房。 洗澡的時候淋雨頭居然掉下來了，這對千元以上的房間來看很不可思議。

非常失望，就是衝著頂樓游泳池來得，但是這周都不開！！唉！希望日後這樣的能通知先，耽誤選擇的！

非常好非常好非常好非常好非常好非常好

Very lovely hotel . Beautiful and clean. Staff was amazing and friendly . The rooftop bar was great and the pool.

This is a five star plus hotel I had room with terrace the view is spectacular and the staff are so nice especially the people at front .i have stayed in many hotel in poblado and this is by far the Best!!!!!

Pros: The gym is open 24 hours! That's useful when you can't sleep. The staff - and the doorman - were very helpful and polite. They promptly replaced our noisy fridge. They also provided large bowls and an extra table, on request. Two supermarkets nearby. Nice light jazz in the lobby. Fantastic shower. Cons: They don't provide enough hand towels by default - they gave us just one! But they gave more when we asked for them. By default, each room should have 3 hand towels: one for each person, and one for the kitchen. By default, each room should also have 2 large bowls, a dish rack, paper towels, and a second luggage rack. But they did promptly provided whatever we requested. Well done! The toilet-paper quality is poor. It's not suitable for any hotel, especially for a luxury hotel. They did not respond promptly to a question that I emailed before I arrived, about how to get to the hotel. Music in the top floor bar is too aggressive. The lobby music is much better. There were no self-serve laundry facilities, so we hand-washed some of our clothing in our room, when we needed it soon. However, the next-day laundry *service* was prompt and exceeded our expectations. The response to our housekeeping service requests was sometimes very slow. Despite the cons, we enjoyed our stay in this hotel. I recommend it.

I've had the pleasure of staying at this Hotel many times. The impeccable service to the luxurious rooms, amenities, the staff's attention to detail and genuine care ensured a memorable experience. Highly recommended for anyone seeking top-tier hospitality.

Fantastic management! Very clean and quiet location. Right next to a gas station that has everything you need. Food was great and service was even better.

This is one of the best hotels that I have stayed at and I am an avid traveler. I was celebrating my birthday and from the beginning when I checked in Andres was so nice and pleasant. He took our bags up and gave me recommendations of things to do. The food was delicious, the pool was beautiful and the roof top bar was incredible. The area felt safe and was located in a perfect location that allowed me to move around in Uber's easily. The view was breathtaking from both our room and from the roof top pool/bar. All of the staff made us feel at home and were all so polite and courteous. The hotel was clean and well maintained. Edison was so nice and on our last day he held our bags after we checked out because our flight was late at night and we still wanted to explore the city with no luggage. I enjoyed my time at this hotel and will defiantly stay again! If you are looking for a hotel in the area I highly recommend the York Luxury Suites Medellin!