Usuário convidado
23 de maio de 2024
Great soft opening, The resort is on limited low occupancy, so all pools, bars and restaurants are not crowded. The staff is extremely friendly and eager to help, specially the restaurant and Front desk staff ( Joel, Manuel, Aaron and David, Roberto, Omar, Hugo, Caro, Eunice) Food is amazing, fresh seafood is the top choice at the Occeana and MERAKI restaurant, Portofino’s osobucos lamb was my favorite!!! Rooms are new, beds feel like clouds and pillows menu is available for different options. Cleaning service on the room is every day, and room service is fast and convenient for night service. Coco cafe has a special mention, different options for pepitos and sandwiches!!! Top service by Karla, Thuy and Nathalia. Drinks at the pool by Isaac, Annuar and Edgar are the best. Dont forget to try the geltato shop pictaccio flavor was my fav. Gym is Clean, small but, complete, you only miss the dumbells. Patio restaurant is not done yet, but was not notice because food was always available and so may options im sad I could not try all of them dishes. Spa is not open yet still under costruction but did nod needed we were busy all day by the pool and eating Great new option in Mexico,
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