Hampton Inn Maysville, KY

Good location. Poor housekeeping. My bathroom had mold all over #114. Reported the second day and nothing was done. The hotel needs to be remodel. The shower door was full of active mold. The floor was never clean. I have all the pictures to prove it. Poor management. Sad ! Not cleaning daily is a bad idea. I was here 9 yrs aga and is still the same shape.

First this Hotel was booked with the first consideration being the pool. No where on their site does it say it is NOT AVAILABLE. When arriving was NOT WELCOMED as a DIAMOND member. Had to ask for the Diamond refreshment benefits. The rooms are dated with few electric outlets for charging electronics. On the surface it appeared clean. A closer look at the A/C showed a disgusting mix of dirt and other stuff blowing out. The bathroom had dirt in the corners, paper coming off the wall. All and all not up to Hilton standards. Ranked number 1 in Maysville. If this is number one I would hate to see number two.

When we checked in for a two night stay, we were asked if we wanted the room made up after the first night. I said yes. At 10:30 am the next morning we removed the do not disturb sign, and left the hotel at 11 am. On the way out my wife asked Daryl to have the room made up. When we returned that evening, there was two towels in front of our door, on the floor. The room had not been made up. We spoke with the front desk lady, she said she came in at 3pm and housekeeping was still there. I am getting sick of Hampton’s policy of not making up rooms. This has happened in St. Augustine, Charlotte, and now here. Probably time to give up Hilton Honors and look elsewhere.

This hotel was recommended by my brother; we enjoyed our stay in the area. Hotel was clean, bed & pillows were comfortable, breakfast better than expected. Sort of a fun aside: Goodwill store is walking distance.

Filthy rooms bad service loud disrespectful guests. They even tried to book my room while my belongings were in the room. Whoever the pool guy is never actually tests the water, you can smell the chlorine from a mile away. Ive been in way cheaper motels that were much better. Find another place to stay!

The hotel was in below average shape, especially for a Hilton. The biggest reason for the poor rating was that the hotel was EXTREMELY loud. When bringing this up to the evening supervisor, he said that he was aware and that they were trying to do something about it. NOTHING got done. After 2 hours of being loud (and now spilling over until midnight), I asked if we could be moved and was told that the hotel was sold out. It's great that it was sold out, but if you can't give people options to move, THEN you need to be able to manage a business and this was a failure on that part.

Room was clean, bed moderately comfortable, check-in very friendly, breakfast average. My only complaint -housekeeping knocking twice to “check if we had left” between 10-11:30 when checkout is at noon. We needed to hang out there as long as possible and we didn’t feel welcome to do so. This is an easy fix, only clean the rooms you know people have left by communicating with the front office. Most people still “check-out”. We felt rushed. Didn’t leave on a good vibe and was totally unnecessary.

The entire staff is extraordinary. Overall the hotel was super clean and the breakfast and coffee areas were spotless at all times. The rooms were very comfortable, clean, and the size was more than adequate.

It was great. I enjoyed my stay. I was very impressed with how the place looked it was clean. I liked the dining area and the rooms were very clean. The staff was also very helpful and kind. Over all it’s a great hotel