Tryp by Wyndham Mayaguez

My favorite. They are the best. I always talk my friend about Trip

Todo muy bien

At first glance it looks like a nice facility. The area surrounding the hotel looks rundown with boarded buildings. We stayed for 6 nights and not once did housekeeping clean the room. They made the beds and gave us linens only. The white linens need to be replaced since they look stained and no longer white but dingy. I spoke to the front desk twice about this. I was told the room would be cleaned and when I arrived that evening the room has not been cleaned, the towels were not refreshed and the bed looked like a 5 year old made it. We worked out daily in the morning and one of the days there weren’t any clean linens and it looked like someone forgot to clean the dirty linens from the day before because the small funny basket they provide was full. The pool looked like it needed to be scrubbed and the air conditioners above the pool were leaking water into the pool. Another night we arrived late and didn’t have parking in any of the allowed parking lots, I was told they were very close to capacity. However I mentioned that some of the cars did not have the yellow tag in the dashboard and he said maybe they forgot. When we reached the 6th floor where we were staying the floor was almost completely empty. It was a Saturday and I believe there were unauthorized cars in the lot. I reached out via email to the general manager but I have not received a response. I will be contacting corporate because my stay was not enjoyable.

Great location, friendly and professional stuff, clean and comfortable rooms. The whole experience was great.

booked 2 rooms; one was next to bedroom turned ‘fitness center’. was kept awake from 5am with guests chatting and going in and out fitness center. hotel didn’t care. ac didn’t work well- had to unplug to then replug as the wall controller didn’t seem to work.

The hotel has its own parking space and its location is in a convenient spot to restaurants. Staff members are really nice, helpful, and responsible.

Great little property in the center of town. Walking distance to everything around the area. When im back i will stay here again

It was Ok. I only used the hotel as a base and was out all the time, so for that purpose it works, wouldn’t book it for a relaxing time. Main issue I had was the aircon kept turning up and off all night which made it difficult to fall asleep, it also seemed to be centrally controlled.

I didn’t like that I had to pay for parking, that wasn’t stipulated on the booking. Also, the pool was closed for maintenance at 3pm? Why? Also, this place is small so alot of people were hanging out on the small lounge and it gets noisy, there was no place to be because the pool was closed. The pool Should’ve been open so people could spread out and every was closed in the area as well? Why