Usuário convidado
6 de maio de 2024
I would definitely not recommend this hotel if you are a Mauritian. The welcome from the staff was poor, the front office staffs have a serious problem of communication. No clear information was provided, I was only asked to sign 3 papers regarding x, y, z. The girl at the front office asked me if I've been to Anahita before, which i reply by a no, because it was my first visit to this hotel, she then turn to her colleague to tell him "do you think I need to do a hotel visit", i was shocked, is it because we were Mauritian that they allow themselves to say what ever they want. I've been to several 5* hotels in Mauritius, but never received such bad welcome. However, dinner at the Origine and Il Forno was excellent but only two staff at Il Forno was kind, Shirley and Rohan and at Origine it was Soon. They ensure that we were comfortable and was checking on us from time to time. However, there was another guy, (I forgot his name), his attention was ONLY on tourists and we were like nothing sitting there. We expected a world class kind of experience but it was absolutely not the case. Despite the food was amazing, it did make up for the disappointment. I must however say that the water taxi to Ile aux Cerf was very nice.
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