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Explore avaliações de hóspedes de hotéis em Matale

Hotel Sigiriya
4.4/572 avaliações
The hotel is located around 10 minutes from the famous Sigiriya citadel. The hotel’s pool and the main lobby area including the bar overlook the sigiriya citadel (Sigiriya rock), making it one of the best views of the famous rock. Further the hotel is surrounded by lush greenery. Hotel staff are professional and also “extremely” friendly. They are a “true example of island’s hospitality”. The pool and the bar area are the best places to relax. Room service, laundry service and reception were really responsive and always available. Hotel rooms are of single category but some rooms need more attention in maintaining, especially the room that was given (Room 41). The room looked kind of rundown. Yet, house keeping was commendable. Same time, food menu, and the restaurant should be improved as breakfast was almost same every morning, “french toast” was not really “french toast” at all and there was no refilling of certain food items (especially cut fruits) for late risers.
Ekho Sigiriya
4.3/559 avaliações
I went to the front desk to check in and couldn't find the order. I couldn't find the check-in voucher. I didn't know what the problem was. I waited for a long time and didn't arrange a room for us before continuing to confirm and verify. Ctrip communicated for a long time and still didn't see it They solved it. The service here is worrisome. I don't know what went wrong. After waiting for more than an hour, I finally arranged to stay first, and then I took the check-in form to sign! Breakfast is ordered, English or Sri Lankan. There are supermarkets and restaurants around the hotel, but it is only a slow order to order food here. I ordered a burger and waited for more than an hour. It was not delicious😓
Heritance Kandalama
4.4/5138 avaliações
This was the second time I visited Heritance Kandalama and it was better than the last stay especially I would like to mention the Guest Relations Executive Miss. Yoshina for taking care of our family and fulfilling all our needs with all the needed information with her efficient style and making the stay comfortable also big shoutout to the chefs food was beyond amazing and the restaurant staff was very active as well and also the suite was amazing with all the amenities that should be there in a room overall a 10/10 experience and a must visit place in Sri Lanka ♥️
Aliya Resort and Spa - Thema Collection
4.7/560 avaliações
We really enjoyed this establishment and were able to enjoy our last moments in Sri Lanka until the end thanks to a late check-out :) All the staff are attentive, accommodating and efficient! The buffet is varied and suitable for several types of palates. The rooms are large, clean and well equipped. The BIG plus of this hotel is the magnificent swimming pool which is at an ideal temperature!
Sigiriya Cashew Palace Resort
4.7/59 avaliações
We had a wonderful stay in Sigiriya Cashew Palace Resort, very good hotel, well located, super clean, peaceful atmosphere and the staff had been incredibly friendly. We would definitely recommend it to anyone!
Jetwing Lake
4.8/541 avaliações
Jetwing Yala is a remarkable hotel that seamlessly blends luxury with the breathtaking natural beauty of its surroundings. Nestled in close proximity to Yala National Park in Sri Lanka, the hotel offers an unparalleled wildlife experience, allowing guests to witness majestic creatures like leopards and elephants in their natural habitat. With its modern amenities, impeccable service, and eco-friendly practices, Jetwing Yala stands as a testament to a truly unforgettable and sustainable hospitality experience.

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