Maria S
19 de março de 2024
On the plus side, the rooms are spacious and clean, the position is convenient, the view is nice, and some of the staff were friendly and professional. On the negative side, there are quite a few basics missing which one would not expect for the fact that its an international hotel chain, and the price. There is no fridge in the room, so the bottle water is tepid. There is no information or directory in the rooms. So I had to go down to reception to ask for the reception extension (!), and the room service extension. There is no room service menu, they just kind of tell you what they have available. I ordered the hake with lemon butter, because I had tried it at the other Avani in Maseru (Avani Lesotho). It wasnt bad, but the lemon butter was lemon margerine - yuk! Also had to queue 25 minutes at the check in desk which is too long in my opinion with just one staff member on duty.
Traduzir