Descubra sua estadia em Masai

"Hotel limpo.Novo ar con funciona bem.A toalha não cheira mal.A cama de REI é grande e ame a madrasta dura.Não se preocupe com a distância de JB central, MAS muitas refeições e spa de massagem."

"Had our first stay at this new hotel! Some people might confuse it with the other Sheraton in central JB since the names are similar, but they differ in both star rating and location. The location here isn’t the most convenient, and getting a Grab can be a bit tricky. That said, the service was great—really appreciated how the staff checked in to see if we needed help with transport and even offered water. Breakfast selection wasn’t huge, but it’s reasonable for a smaller hotel. Just felt the food could be replenished a bit faster. Overall, a great experience, though the location might be a drawback for some."

"Clean hotel with clean room. Good hairdryer, dries hair quickly. Good tv and comfortable bed. Many eateries all around the hotel vicinity, there’s also a laundry shop near the hotel. Massage shops also just next door. Easy check in and check out. Eco hotel because the toiletries are in permanent bottles so zero waste on toiletries that way. Toothbrush and coffee available at the reception to take if needed. There’s lift at hotel for easy floors access. However the toilet is really very small and the arrangement of toilet bowl and sink is quite uncomfortable, too tight a space. Also the shower head angle is very bad and difficult to adjust. Bad toilet experience due to the layout of toilet and facilities. Other than that, it’s quite a nice stay"

"The location was strategic with a lot of eateries, convenience shops and located next to Regency Hospital. I checked-in late night and found that the curtain hooks were broken. I called the guy in the reception to fix also mentioned to him that my room has a bit of faulty smell. He came up immediately to fix the curtain hooks and passed me the air freshener for the room. I stayed for one night and left early morning for my meeting. Overall, my stay was Ok."

"O pessoal de check-in era muito amigável e útil. A sala de família que tínhamos -- Rm # 201 era espaçosa e limpa.A cama estava Muito confortável.A sala estava surpreendentemente tranquila; talvez fosse porque era um quarto de saco de cul. A única coisa que não gosto era a cabeça do chuveiro, que tinha um espuma tão espalhado que nos levou a tomar Mais tempo para domar. A pressão Da água do bidé é tão forte que é difícil de usar.Se o hotel pudesse resolver estes dois problemas, teria engolido o negócio ainda mais.O quarto custa Cerca de $37 no momento Da minha reserva. Em geral, o hotel escolhe bem esta gama de preços para um a dois dias de estadia. P.S. O hotel está localizado perto de Aeon, onde um Ponte de encaixe levou à outra parte da estrada com muitas ofertas de f&b."

"We always stay here everytime we see the doctor at regency hospital. Just take 5 minutes walking to hospital. The room is nice. Breakfast is good but need to improve the variety. For this time the towel and bedsheet need to change many times, coz it got many stains n looks yellowish. Please pay more attention to all utilities cleanliness. Overall is good, but can be improved to get the best. Next time we'll stay here again. Thank you"

"Good for a short stay.Not much attractions nearby,but good choices of restaurant within walking distance.Comfortable bed and room size is reasonable with the price."

"Everything is great. The location, the services, the facilities, the cleanliness all is good and satisfying. I've encountered some issue whereas the hotel has double charged me (prepaid through Trip & at the receptionist). However, the issue was solved quickly and they have refunded my money. Thanks to customer service from Trip and also to the hotel."

"The neighborhood around the hotel is really good especially if you're looking for a quiet yet convenient one because there are a lot of food/drink stores including MacDonald right in front of the hotel, convenience stores like 7/11, Family Mart and even a gym in front of the hotel as well. Both the room and bathroom are quite spacious and clean also. Another good thing is that the hotel not only give new water bottles on every housekeeping but also has a water dispenser at the lobby for everyone to refill water anytime. The only bad thing I experienced was that the rooms are not that sound-proof at all since I can hear the guests speaking from the room beside us at night and early in the morning as well. Overall, the hotel seems reasonable for the price with its location and cleanliness for me."

"Although bed sheet, pillow are clean but it is noticeable that those have been use for long time. Overall stay is pleasant and cleanliness is well maintained."