Usuário convidado
22 de fevereiro de 2024
The Palais Blanc Riad is a beautiful hotel in the Medina of Marrakesh. We stayed in a lovely suite, with a big terrace by the amazing pool. Breakfasts at the hotel were delicious. The staff are all friendly and helpful, with one exception. Ashraf the receptionist lied about booking our return airport transfer, charged us the premium rate ( which was reasonable for the arrival - a big private SUV), and proceeded, in a panic to flag down a street taxi, with no seat belts, limited luggage space, and a random front seat passenger. I would complain directly, but the contact email is administered by him. A really disappointing end to a lovely stay - I probably would not go back again, with him there. It would have been a five-star review if not for him.
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