Riad Karmela Princesse

good location only 10-min walk to the main square, lovely staff very kind and patient to help out!

Currently staying in the Riad Karmela Princesse. It’s about a 8 min walk from the main souk, and about 6 min walk from the closest place a taxi can drop off (so be prepared to carry some baggage). The staff are incredibly accommodating and helpful. They are very professional, friendly and speak excellent English, A real credit to the Riad. The suite we’ve booked is really nice, and there’s excellent wifi, the bed is a little hard, but the bathroom a little odd, with a separate toilet, shower and 2 sinks (but as the suite could sleep 3 or 4 I can understand this would be perfect). The extra bed is on a mezzanine level, but there’s no privacy screen. TV - not easy to fathom, but there’s nothing to watch unless you speak Arabic, Russian or Polish etc. There’s also a channel in English spouting some religious messages, and a Polish channel showing English language music videos. There’s no view of the outside at all, and we are concerned about privacy as the windows face in to the inside of the riad & the curtains don’t close completely- especially in the bathroom. Kettle, coffee & tea replenished daily & a bottle of water - very pleased!! Breakfast- 2 types of cold meats, 3 cheeses, decent selection of fruits (pomegranates are delicious), bread & 3 somewhat stale cereals. There was an omelette on show, so possibly they will make some eggs. 3 jugs of what looked like freshly squeezed orange (lovely) and a couple of coffee machines. Adequate, but a tiny bit disappointing. Would we stay here again? Possibly so, although I may look for somewhere with an outside window view.

Due to earthquake damage at our original riad, we had to quickly choose a new place for our 7 night stay so we were a bit nervous. The Karmela Princess turned out to be the perfect oasis for us! While the riad(s) are very special and the room was comfortable, well stocked and clean, the staff is beyond! Every person there went above and beyond, and we came out with new friends. Such a lovely group of people! Thank you for the hospitality and friendships!

I was staying at the Karmela Princesse when the earthquake hit Marrakech on 8th September. The response from owner Joel and the staff was extraorinary. Calm throughout they worked to inform and reassure. They kept us fed and hydrated, accomodated those who were reluctant to return to their rooms and facilitated changed travel plans. From the bottom of my heart I thank them for everything they did and promise to return very soon.

Seriously, could not have asked for a better experience. All the staff is so sweet and amazing. They were so helpful and ready to give us recommendations on where to go or what to do. The riad itself is gorgeous and our rooms were straight out of a fairy tale. Really I highly recommend this riad if not for the friend staff and great serivce than for the absolutely perfect location. Really, if you are looking for a place that wont break the bank but is central to all the usual tourist spots than this is the place to go.

We had a lovely time in this authentic Riyadh. We had a suite which has its own sun terrace. Our room was lovely, very clean and comfortable. Breakfast was delicious and the Riyadh is very centrally located. The staff were really pleasant and helpful especially Mohammed. Marrakesh was warm in the daytime but cool in the evening so it was lovely to sit by a cosy log fire in the evenings. We really enjoyed our time here.

Having just returned from a few days with friends to celebrate a milestone birthday...I wish I was still staying at this amazing riad. The service and staff were exceptional throughout our whole stay. Everyone was so helpful with advice, travel and made us feel so comfortable and welcome no matter what time of the day. No matter what time we came and went - there was always someone to meet and greet us either at our taxi drop off/pick up or at the front door. We never wanted for anything either it was drinks, snacks, an iron or support with local information. The Riad was beautiful, clean and comfortable and the food was so tasty. The location was central to Moroccan culture and we had the best time. We would definitely recommend this Riad as a place to stay and we really enjoyed using the spa facilities and really enjoyed the Hamman and scrub. We will be taking away some wonderful memories of Marrakesh as well as our stay in this stunning Riad. A massive thank you to all of the staff.

I was pleasantly surprised to be at the property, the pictures are a true experience, the staff was amazing the location was central to everything. This is a must stay property!!!