Riad Nasreen

Ficamos no Riad Nasreen em 2018 e adoramos. Sempre dissemos que se voltássemos a Marrakech voltaríamos, e assim fizemos. A indústria turística em Marraquexe tem estado de joelhos nos últimos 2 anos por causa da Covid e estávamos um pouco preocupados que pudesse não ter sido tão bom ou que o Riad pudesse ter reduzido a sua oferta. Todos os nossos medos foram dissipados. As boas-vindas foram muito calorosas e fomos servidos chá de menta à chegada (sempre achei que era um toque simpático). O riad continua a ser o oásis de calma no assalto aos sentidos que é Marrakeck. Por mais cheio de biscoitos que Marrakech possa estar, voltando ao beco que leva ao Riad, o sossego e a calma retornam. As coisas que sempre amamos no Riad Nasreen ainda estão lá. A bela decoração, a a**osfera calma e íntima, os fabulosos cafés da manhã todos os dias (e eles são brilhantes) e sua localização (todos os lugares ficam a uma curta caminhada). A outra coisa que amamos foi a equipe. Sinceramente, não acho que mais poderia ser feito por qualquer equipe, em qualquer lugar, para fazer seus hóspedes se sentirem mais bem-vindos ou para garantir que desfrutamos de nossa estadia. Abederrazak e Chahd foram ótimos, mas preciso destacar especialmente Habibe, ele foi (de novo) fabuloso. Ele é muito trabalhador e só quer agradar os convidados. Ele sempre resolvia tudo o que precisávamos e nada era um problema. Precisávamos tomar café da manhã cedo em vários dias, isso não era um problema, Habibe resolveu. Ele organizou táxis quando precisávamos deles e ele é um ótimo sujeito. São estas coisas pequenas mas muito importantes que fazem do Riad Nasreen o que é, é uma fórmula vencedora e eles têm-na na medida certa. Qualquer que seja o pagamento que Habibe esteja recebendo, ele teria um grande valor se custasse 10 vezes mais (ele vale cada centavo e é um verdadeiro trunfo para o estabelecimento). Se você está pensando em ficar em um Riad, escolha este, reserve também este lugar sabendo que você está ajudando a reativar a economia de Marrakech. Adoramos o Riad Nasreen, muito obrigado por mais uma estadia maravilhosa.

Um lugar lindo e confortável. Meu noivo e eu visitamos Marrakech pela primeira vez e ficamos tremendamente felizes. A comida era ótima, nós amamos o Chá de Menta. Funcionários muito atenciosos e simpáticos que tornaram a nossa estadia mais agradável!! Muito bom Riad, estamos voltando !!

PLEASE BEWARE! This is advertised as a non-smoking riad (this being an important reason for why we booked our room here). When we arrived, we were greeted with a NAUSEATING STENCH OF SMOKE everywhere in the establishment. Unless you are a smoker yourself, please do not put yourself through this torturous experience. What false advertising. When I went to the common room to charge my phone so that I could book another hotel, I saw cockroaches on the floor. To think this is rated a four-star is LAUGHABLE. I wouldn't stay at this riad if someone payed me to do it. The riad is refusing to issue a refund even though we did not get the product we payed for: a smoke-free riad. We gave them our contact information so that we could discuss the refund and to no surprise, they never reached out. They have atrocious customer service on top of ridiculously subpar accommodations. The whole situation has turned into a nigh**are I wouldn't wish on anyone.

This Riad is tucked away in a quiet spot in the downtown. Extremely friendly staff welcomed us and were very attentive! Khaled and Habib made sure to know they were available for us. We stayed 2 nights and enjoyed delicious breakfast twice. If we return to Marrakech, we will definitely be staying here!

The hotel is hidden down back streets (as are most) but we felt safe at all times. Perfectly located for all activities. The staff are amazing and so helpful. I cannot fault the hotel at all. We didn’t eat an evening meal at the Nasreen unfortunately as we spent most of our day exploring the breakfast was traditionally amazing with amazing coffee. Would definitely book again.

Riad Nasreen welcomed us with typical Moroccan hospitality into the lovely facilities. What a**osphere! Our room on the first night of four had a few details amiss (nonworking heater, etc.), but the management upgraded us to a larger room. We loved that it was inside the medina walls--we walked out of the riad directly into the fabulous a**osphere of medieval Marrakech!

Stayed for a week, returned yesterday. I simply cannot wait to go back here. Even the staff (young Khalid!) said they looked forward to seeing us again. The location is a very short walk from a small market and taxis can drop you here. Also easily hailed from the corner it’s usually 40-50 dirhams to the Square, the Jardin Marjorelle, Mamounia etc. It’s not far to walk to popular restaurants in the Medina. Once you walk there once along the quiet cobbled streets it is easy to find. An unassuming door but it’s like a paradise inside. Perfect after a hot day walking the souks. The Khalids, Habeeb and the manager are all extremely helpful. They gave us tips especially about eg the excursion to Essouraria and the seafood market. The two hammam ladies treated us three times in a week, it’s so affordable but it feels like complete luxury, and the convenience of being in the riad means you can completely relax. I recommend eating here especially the Moroccan salads and tagines. The coffee and mint tea is wonderful, served with a smile. We even had tea on the roof in the pagoda. The pool is meant as a cool down, I believe if you want a massive commercial pool holiday a traditional riad like this is probably wasted on you! Immerse yourself in the culture and also enjoy luxury what an amazing city.

A beautiful, traditional Moroccan Riad in the heart of Marrakesh. If you want to experience the real Morocco I cannot recommend this Riad enough. The staff are very welcoming, helpful and friendly. The a**osphere is tranquil and relaxing after a busy day spent in the souks. The rooms are clean and comfortable, with a beautiful traditional feel. We treated ourselves to the hamam, which was lovely. The food was also really delicious. We thoroughly enjoyed our stay here and hope to return. This experience was far superior to a generic hotel stay!