Explore avaliações de hóspedes de hotéis em Marrakech

Eden Andalou Aquapark & Spa
4.3/542 avaliações
When we arrived at this hotel in the evening we were very disappointed to find out it doesn’t have a nightclub as advertised on the website. They use to have one but this was some time ago. We are a family with 18 years olds so evening entertainment was a must for us. The entertainment in the evenings was minimal to say the very least but thanks to animation team member Mike he made this fun for us and brought lots of laughs. Mike does carry the animation team as a lot of them are very quiet. However I would like to give Bono a shout out as he also made our time entertaining. On our first day we were told the foam party was no longer happening due to main season being finished and it was getting too cold for the foam party. However I spoke to the entertainment manager and explained I was so looking forward to the foam party and it was going to be 37 degrees is there anyway they could do another one? The manager was extremely kind and said he would see what he could do. Two days later there was a foam party to say I was impressed is an understatement and for this reason I have given four out of five instead of three out of five. Next I want to give a big shout out to Yousef who works at the bar by the pool he made us beautiful drinks throughout our stay and gave us some great laughs. He really gives 100% and nothing was too much trouble for him. I must not forget Fadi from the restaurant who was absolutely amazing. He decorated our table daily with roses and petals and served our every need. I must mention there was a staff member I think his a manager in the restaurant who also went and got me honey and hot water for my sore throat and I would like to say a big thank you as that really helped. The hotel manager at reception was extremely helpful and polite. Again fulfilling our wishes. I couldn’t have asked for better service. The hotel is clean and the housekeeping staff do an amazing job. There was a wide variety of food and I enjoyed all the food I had. The water park is very tired looking and I must make you aware there are weight restrictions for the slides you need to be over 50 kilos for some slides and under 80 kilos for others. We were not made aware of this before going. The reason I have not given this hotel a five is due to the Marriott taking over the hotel. Since the Marriott have taken over they have made a lot of changes to the hotel that in my opinion are for the worse. The main change is there is no entertainment around the main pool anymore. It is extremely quiet and the atmosphere can be very dull. The entertainment has been moved over to the water park pool where there are very few sun-beds and no bar doing alcoholic drinks. Which results in hardly no people over there. For a family that enjoys entertainment this was a real disappointment. Maybe think about putting entertainment back at the main pool and making the water park pool a quiet pool and giving it a refresh to make it more desirable .

Frequently Asked Questions

  • Como faço para reservar um hotel no Trip.com?

    Para reservar um hotel no Trip.com, basta inserir seu destino, as datas da viagem e o número de hóspedes na página. Em seguida, navegue pelos hotéis disponíveis e selecione o de sua preferência. Siga as instruções para inserir as informações de pagamento e concluir a reserva.

  • Como obtenho ofertas de hotéis no Trip.com?

    Existem várias maneiras de descobrir hotéis econômicos no Trip.com. Você pode restringir os resultados da pesquisa filtrando os hotéis conforme a faixa de preço da sua preferência ou classificar os resultados por preço para ver primeiro as opções mais em conta.

  • Onde encontro ofertas de hotéis no Trip.com?

    O Trip.com oferece uma seleção diversificada de ofertas e promoções de hotéis diariamente, durante todo o ano. Você pode encontrar facilmente essas ofertas especiais em nossa página de ofertas. Além disso, se você for membro do nosso programa de fidelidade, poderá fazer login em sua conta e encontrar tarifas com descontos exclusivos nas páginas da lista de hotéis.

  • Como consigo preços de hotéis mais baixos?

    Às vezes, reservar hotéis no meio da semana é mais barato, mas também depende da estação do ano.

  • Quantos hotéis estão listados no Trip.com?

    São mais de 5.000.000 de hotéis em mais de 230 países ou regiões no Trip.com. Ainda não decidiu qual hotel reservar? Navegue pelo nosso site e lhe daremos algumas ideias!

  • Posso cancelar ou alterar minhas reservas de hotel no Trip.com?

    Depende da política do hotel e da data do cancelamento. Verifique a seção de políticas das páginas dos hotéis listados. Para cancelar ou alterar suas reservas, faça login na sua conta do Trip.com, clique em "Minhas reservas" e siga as instruções.

  • Como posso entrar em contato com o atendimento ao cliente do Trip.com?

    O atendimento ao cliente do Trip.com funciona 24 horas, todos os dias. Acesse a Central de Ajuda no Trip.com e envie sua solicitação. Você também pode entrar em contato por telefone ou chat, dependendo da sua localização.