Houghtone21
28 de agosto de 2024
Honest Review I got home this morning at 2am (UK time) We went as a family of 5 which was 3 adults and 2 children aged 17 and 8. We paid to upgrade the room and we were both in a standard room in the main hotel. I messaged guest relations before we departed and asked for rooms next to each other. We were granted our request and had interconnecting doors. We arrived on a late flight on 17th of August. We used the transfer bus and to be honest, found this really easy (there were only 5 families on it, all for the same destination) the transfer took about an hour and a half. We didn't stop, as almost everyone was asleep. Upon arrival to the hotel, we were all issued with our A.I bands. We checked in and were taken to our room on level 2 by one of the staff. The staff briefly explained that the terrace restaurant was 24 hours, but was an extra charge. He also explained really briefly where everything was. On our first proper day, we wandered round the hotel and found out where everything was (as I do on every holiday) the staff were friendly and very polite. We booked a spa package, which was incredible. We were offered alternative spa packages at a great deal, but it we didnt do it. My partner took towels down most mornings at 7am. There was people who unfortunately put towels down and don't go back until later on in the day- quite annoying, but such as life. The food was unreal. We found that there was a really good option, the children in our group can be fairly fussy, and they both found something each day. There was some repetitive food, but everyday there was something different. We were waited by Orhan, and I can honestly say he built the best memories for us. He was so kind, polite and funny. He really was the sweetest person. We didn't stay for the entertainment. It was on late, but I think it's because it's too hot during the day and they're waiting for it to cool down a bit first. I can hand on heart say that the hotel was spotlessly clean, and the cleaners were always so busy making the hotel clean. The pool areas were also extremely clean, but the sides were really slippy. We always woe footwear, but it was still slippy. I saw people of all ages fall (thankfully noone hurt too bad- but it could have been) The slides were great fun for all the family. We booked 3 trips through Sunny Temal (round the back of the hotel) and they didn't disappoint! We did the Medusa boat round Marmaris, which was so beautiful. They do take pics, which you're not obliged but very much encouraged to buy. We got a larger package, which was a really good deal. We also did Turtle beach and go karting. Sunny took really good care of us all, and really helped us choose the trips that were best for us as a family. We didn't feel that we were pushed into trips. Sunny made us all feel so comfortable and really does care about his customers as much as his business. The shops are very much all the same.... £10 a bag. 2 purses for £10. Everywhere would rather En
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