Usuário convidado
9 de fevereiro de 2023
We booked for 13 nights, we had changed some money on our 1st day, so locked the other £400 english pounds away in a travel money wallet along side our holiday documents, passports, and some euro coins,,, these were altogether in a green plastic A5 size plastic wallet... My suitcase was brand new I. T luggage lightest weight range, when we came to unlock the case later in the week to get some more cash to change, the lick on the case was fully intact, bit the money had gone, we then noticed a perfect slash down the side of the case, obviously been done with a sharp blade, but was done so well you couldn't see it, we reported to the reception, as the room door had not been forced, it had been unlocked by someone with a key,, the guy on reception said only cleaners had access with keys,,, we phoned police, they came to the hotel along with an interpreter,,, they checked the doors and the case and said it was definately an inside theft, all they could do was give us a full written report, the manager of the hotel never apologised or spoke to us, he should have refunded us the money that was stolen by a memeber of his, staff, but he did nothing!!!! , please do not stay here.!!These people cannot be trusted, there are thieves working in thus hotel. It ruined are holiday, the second week we was without our money, and was worried obout everything in our room... BEWARE OF THIS HOTEL........
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