Usuário convidado
13 de janeiro de 2024
We have just returned from a 5 night stay at this beautiful lodge. From our arrival to the check in we received an excellent service. Unfortunately, due to one of our guest being disabled we had to ask for a room with an accessible bathroom which meant that staff had to rearrange all weeks bookings to accommodate us which was done with no issues. The accommodation was prepared within an hour which was really helpful and really made a big difference in our stay. The food was cooked to order and was always fresh, staff were attentive, friendly, kind and always made sure we had everything we wanted, rooms and all of the surrounding areas (including pool) were cleaned daily. I would advise to have breakfast included with you booking as it was SO FRESH and TASTY, all cooked to order and served with smile :) We also had dinner on the first night of our arrival and it was really lovely. If you like cocktails I would advise their mojito - I have never tasted anything like this in my life. I would say that the lodge is difficult to access for disabled customers so if you have any mobility issues contact the lodge before you make your booking to avoid any disappointment. Game drives - don't waste your money on safari if you travel with your own transport. It was a killer 4.30 start and unfortunately we did not enjoy it as much as we did when going in our own car. We also travelled later and saw way more than at 5am. Otherwise, you will have a wonderful stay in the most perfect location :)
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