Usuário convidado
1 de março de 2024
ENGLISH VERSION (Spanish version below) 9/11/2023! Not worth the high price at all. Do not recommend this place for any special occasions, I went for my birthday and a receptionist treated me really bad , she didnt even say happy birthday as she said she wouldn't give me treat they promised to, a day before. Unkind and bitter experience with her. My boyfriend left a cake for them to bring at 12 and not only did they forgot, but really, the way this woman receptionist treated us when we went to talk this over was really rude. to be fair to the rest of the receptionists there, the name of this person is Jorgelina. The rooms do not look like the pictures uploaded. We got a room with an internal view that was really awful.It felt like being in a lockdown again, no sense of wether is sunny or not, night or day, outside. Must say though, in all fairness, that the people working at the pool, gym, and buffet were the sweetest, most attentive people, really awesome. I wouldn't recommend the hotel due to the administration but not because of them, the service on these teams was amazing. ESPANOL 9/11/2023 No vale el alto precio que piden. No recomiendo para nada esta experiencia si vas al hotel para celebrar una ocasión especial, fui para festejar mi cumpleaños y a mi novio le prometieron una "atencion especial" que despues negaron en recepción, sin siquiera desearme un feliz cumple al verme cuando reclamamos. Mi novio habia dejado una torta que se olvidaron de llevar a las 12. La recepcionista de la que hablo nos trato amargamente.Para no ser injusta con los demas en la recepción, si es que el hotel lee esto, el nombre es Jorgelina. Las habitaciones no son como las imágenes muestran, para nada. Nos toco una habitación con una vista interna y fue una mala experiencia, no se sabe si es de dia o de noche, se siente como un encierro. Sin embarbgo debo remarcar que el equipo y el servicio en las areas de la pileta, buffet y gimnasio fueron impecables, gente muy amable, dulce, copada. Nada que ver con el trato de la recepcionista mencionada arriba. La gente de la pileta, un amor, muy atentos y buena onda.
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