Hotel Vilena

Break fast was included in my booking for 4 night. But it was not provided to me all the 4 days. In morning time attendant at counter is not there to hand over room keys.

It was a good stay, staff were very humble and polite. Nice location very near to the mapusa bus stand. Rooms were neat and clean, and food quality was good.

Hotel was ok service was bit slow all staffs very slow restaurant delay in order of tea and all foods and reception was ok location is nice but it’s a average hotel just needed to fasten their service

Please don’t have such hotels in your list as it’s completely different from what’s advertised. The rooms were unclean. Breakfast included but you cannot have it as the crew is unavailable and come at their own time. No lift or dysfunctional and to top it all no glasses no cleanliness and no customer service. Also rooms cannot contact reception as they don’t have an intercom in rooms. Disgraceful

Hotel is good, hotel staff and maintain cleaning and top floor restaurant food is good. Please once visit us

Very pleasant and affordable stay. Polite and helping staff. Also food in their roof top restaurant is very delicious.