Usuário convidado
19 de junho de 2024
Room is good, located very near to temple, they don't have booking or restaurant of their own. There is qr code print in each room to order food but from the past 1 year not working. By mistake we had booked 14th night instead of 15th night & our check out was 15th morning instead of 16th morning sun-day @6am. I received a call thursday night & that person clearly mentioned my booking dates instead of correcting the wrong booking we did from our end. Property staff @ reception counter was very rude, we requested him that mistake happened from our end regarding incorrect booking date & requested him to provide room on 15th morning early since had our daughter with us. Initially he told all rooms are booked, finally he provided us a room where we have to pay additional 900rs as we had already paid for 14th stay instead of 15th stay mistake from our end. Also property reception person suggested to book any hotel rooms, for the same non ac double bed additional 500rs day light looting/extracting money from customer purse. We checked out on 15th night @9:45pm, since we needed to travel back to bangalore on sun-day morning where our check out was 6am. Overall a very bad experience from hotel staff who were very rude, non co operative at the reception counter, extracting money once again instead of accommodating room,people extracting more money for the same room, if booked. We have travel-led so many times to many places but this experience was worst with my little daughter with us early morning time with hotel staff not providing room, again needed to pay 900rs for the same room where i had already booked for the same room & people extracting additional 500rs. Overall a worst experience Totally disappointed
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