The Pine Park Resorts

The place doesn’t offer heating services during the winters time. Its not that they don’t have the facilities, they charge you for heating per hour and ridiculously high amount. We have travelled around many places and didn’t experience such a thing that basic facilities like hot water or heaters are not provided. Keeping in mind it is not a cheap accommodation. Another reason is that they didn’t inform us of such a thing before making the booking. Neither this info is stated on the website or any other place that they would charge you extra for heating. I wouldn’t recommend travelling during the winter times and specifically with kids as the temperature goes down to -4 and its hard to survive without heating.

This place is surrounded by mountains and the lawns are well maintained with beautiful roses, bleeding hearts and other flowers. Unfortunately the inside of the inside is not as well maintained as the outside. I tripped on the ragged carpet at the top of the stairs. The bathroom fixtures were badly in need of repair. The sink faucet sprayed water all over the sink and floor. The toilet leaked around the floor seal and when we showered the water went every which way but into the floor drain. And the guy at the front counter used his pen as a toothpick. When he handed it to my husband to use for signing the registration form, he seemed surprised my husband took a tissue to wrap around the pen. I think some etiquette needs to be taught here. One good point is the food is good, very tasty. It is a hotel with potential but needs maintenance and their staff needs to be trained properly. It certainly is not worth the expense as it is a fairly expensive hotel to stay at.