Hotéis Family-friendly em Manila

We recently stayed here and celebrated our Birthday and Wedding Anniversary and had an exceptional experience. The staff was incredibly friendly and polite, going above and beyond to ensure our comfort. From the warm welcome at check-in to the attentive service throughout our stay, their professionalism was outstanding. We truly appreciate Mr. Jason (pool area attendant) for taking care of us and offering drinks even though we were the only ones at the pool at that time. We also commend Ms. Marivic and her team, especially their dining area supervisor, for serving our food. Special mention to Ms. Sheila, who serenaded us during dinner. The rooms were luxurious, well-maintained, and offered stunning views. Every interaction with the staff left a positive impression, making our stay truly enjoyable. I highly recommend this hotel for its top-notch service and welcoming atmosphere.

The wifi is great The food is also good The room is okay Bathtub is subject to availability The receptionist is friendly with information like suggestions in saving Transpo money The location was also great We did not managed to use the kids pool and playground which made my nephew disappointed. The main reason why we booked the hotel was the kid amenities and we were not informed that nurse students will be checking in and the hotel was crowded

The hotel service is superb. No problem there. Swimming pool is a joke. It's not even inside the hotel. It's next to the stage and appears to have been the old place where they held their sea lions. Ginawang pool lng. The rooms are average. Biggest problem is that it hasn't decided if it's a room for kids and family or a honeymoon suite. The shower even when the door is closed leaks a lot of water so the entire bathroom is wet. The most disappointing is the actual Ocean Park. Limited animals and attractions. The show itself is limited to birds and 2 sea lions who do a few tricks for snacks. OK naman un show but the mere fact that they let their audience burn in the hot summer sun for 30min and the show is merely that is severely disappointing. They can't even pay for a good tent cover.

It was our 2nd time to book to this hotel. The room was spacious and clean but the view from our hotel room was a roof, though we could still see the harbour view from afar. I requested for a room with a view when I booked it but when we got there the room we got was not granted, According to the staff the hotel was fully booked. It was a great place.The ambience of the hotel lobby is warm, welcoming and festive.They served sumptuous breakfast buffet. The staff were very nice, very friendly and very accommodating. 😊

Worth the price ofc worth the hype fr cs look at how aesthetic the room and the pool it is🥹🤍But sadly the balcony has no access because they locked it permanently. It’s sad for me bcs balcony is a must for me😮💨💔 But the service is really GOOODDD they help me as much, even if you call them first to ask so many questions and they will answer it very well. Great Hospitality⭐️⭐️⭐️⭐️⭐️⭐️⭐️

An unmined gem. Elegant old-world interiors with checkerboard floors in the lobbies and hallways, intricate wrought-iron railings, and beautiful Spanish tiles and brocade wallpaper in the suites. Some common areas, like the central courtyard, need a little TLC but are quietly lovely with trailing flowers and birds chirping above. The pool is a good size, not overly large, but with a great bay view. Parking is adequate for guests though might be a struggle if there is an event in the 1000-person ballroom. We had a gorgeous, comfortable corner suite with windows overlooking the bay on one side and the park on the other side. The giant king bed was luxurious and a delight to sleep on, and the huge bathtub was a treat for the kids. The hotel cafe has a delicious breakfast buffet featuring different regional dishes, and there is also a rooftop restaurant and bar with a perfect panorama for cocktails paired with the famous Manila Bay sunset. There are some quirky policies though, like the need to pay on the spot for ala carte orders rather than charging them to your room. Also because this is an old building, there is kind of a split floor plan where the hotel has two wings. Each wing has its own suites but only one has direct access to the poolside and spa, so if you're in the other one, you need to pass thru the lobby and transfer elevators to get there. It wasn't a dealbreaker for us, but is something to consider when you book. The best part though was the service. Every person was warm and gracious, and a real pleasure to deal with. Rushdee at the front desk and Prince at the roofdeck took exceptional care of our family during our stay. It is also walking distance to family attractions like the Manila Ocean Park, Museo Pambata, and of course Rizal Park. All in all a memorable and wonderful place to stay in the city of Manila.

I recently stayed at a hotel and was thoroughly impressed with the level of service and cleanliness provided. The staff were incredibly friendly and attentive, always going above and beyond to ensure that my stay was comfortable and enjoyable. The room was spotless and well-maintained, with fresh linens and towels provided daily. I was also impressed with the attention to detail in terms of cleanliness throughout the hotel, from the lobby to the dining area. Overall, I would highly recommend this hotel to anyone looking for a comfortable and clean stay with exceptional service.

This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

We stayed at Winford overnight to celebrate my brother's birthday. I could say it was a very nice experience. When we arrived, the room was already available. I even requested for a room on a higher floor and they gave me a good one. The ambience and lighting fixtures were really nice and the waiting area with sofa as well. We stayed at an Executive Suite. The room was also nice. It had a bath tub, separate shower and 2 wash basin. There is also another toilet upon entry but with watercloset and wash basin. The view was also nice though its more of houses and the rizal mountains. The pool size has a good size and not crowded and also heated. We had dinner at the poolbar since they have Acoustic band playing on saturdays. The service was a bit slow since there were lots of people and the food came from the ****** kitchen. Also, they do not accept room charging if it exceeds the 2k deposit. First time to experience this, good thing my brother brought his wallet. Food and liquor was good too. For breakfast, they also have a good selection however they do not have bacon :( sad. Nonetheless, the breakfast experience was good as well. They also sent a birthday cake for my brother. Check-out was fast too. One downside is the parking area which was on the 7th floor. It was a round swirl going up or down and caused us to be dizzy. Overall, i recommend this hotel. It is not very high-end but the service and people are good and facilities are nice. P.S. We were not able to go to the ****** as we have a kid with us.

Good points first: 1. Generally nice people 2. Close to a convenience store and fast food 3. Close to groceries and shops For improvement: 1. They charge for extra pillow 2. Basic breakfast, plated 3. Very tight shower and bathroom. Water splashes from shower spilled thru the whole bathroom area. Yet very small rag to wipe off the water 4. Shower drain takes time to suck in the water which causes a puddle 5. Takes time to contact them. Seems like no one is attending to them. Tried 5 times contacting house keeping, none... 6. Not enough electric outlets. Just 2 for the entire room which can accommodate 2 to 3 persons 7. They only give 1 key by default. You can request additional though.