Manchester City (Piccadilly)

check in is a v convenient and the staff r v nice and helpful, room is v comfortable

We were a group of colleagues and partners having a college reunion after more than 50 years since graduation as teachers We had to change the date due to covid-19 effecting some attendees. Given the new date we also had to shorten the stay from 2 to one night at the new date. I was not given a refund for the cancelled dates unlike all the others. The dinner dish of fish and chips that many ordered was awful and my wife found it inedible. She told the wait staff at the time. Workmen commenced work before 8am on level two and the work noise reverberated through the floors above where we were. Totally unacceptable and uncaring for the guests Altogether the stay was unpleasant and I will avoid staying there in future.

酒店乾淨 離火車站比較近 周邊環境一般

Premier Inn Dale Street is top drawer. The Premier plus room is the best Premier Inn room I've stayed in. There's a nespreso machine and green & blacks chocolates. Everything is clean and tidy. Oshane on the reception desk was particularly friendly and helpful. Give it a try!

Overall happy with hotel were couple things that's why 4/5. Room and common areas spotless. Breakfast was average the bacon was odd looked ok put in mouth went like mulch instantly, the sausages were bitty inside like grit also odd. Plenty of pillows and clean towels in room. Tv played up but I was out most the stay so didn't care too much, air con didn't work but it was 1am when I realised (told reception at check out) so slept with window which only became a problem once traffic and people were starting their day. I would stay here again and give Breakfast another chance as it was a good hotel and bed was very comfortable.

Having stayed at several Premier Inn's; I think this is the worst. I arrived at the hotel at 2.15pm for a 3pm check in and was told the room was not ready. I drank an expensive warm lager and tried to check in again at 2.45pm. I was told the room was still not ready but would be at 3pm. The self service check in screens were at this point, 'oops not working.' By 3pm queues had formed, but the screens were now working. On asking one staff member for help checking in by this method, he seemed put out and said nothing whilst rushing through the process. This lack of communication and unfriendliness was symptomatic of not just individuals; but all staff. Whilst the room looked dated and not the biggest, it was clean. Returning to the hotel following a concert, I initially sat in the 'social' area. This actually reminded me of the student area in a university common room. I noticed people queuing 8 deep for a drink, but there was only one server performing a slow service. Breakfast was of poor quality and not of the usual standard. Sausages and fried eggs were overcooked, scrambled eggs watery, and fried tomatoes black at the edges. Food containers were left empty, as were the juice dispensers and coffee machines. On its website, the hotel states that car parking across the road is £13 for 24 hours. However, having validated the ticket in reception, the normal rate of £18 was applied at the parking machine. I chose this hotel for its locality to Piccadilly train station. However, having stayed at Premier Inn (Printworks) several times for its locality to Victoria station, it is far superior to this hotel.

A clean hotel with friendly staff in a convenient location. I couldn’t fault this hotel. They even supplied me with ice for my injured knee. The hotel Is within easy walking distance of Manchester Piccadilly Station and is an easy walk to the Arndale Centre. I found my room to be very quiet (4th floor) and the window opened a little which was nice. The hotel was decorated in a very modern style and has all of the usual Premier Inn goodies.

Love this hotel chain - basic simple but safe clean & reasonably priced. Mattress a bit old now tho.

Self Check in was a shambles. There was a massive queue and machine not working. 3 pm was very busy time so why aren’t there staff to help . Took ages . Went to the bar for help because no one came to us . The room was very clean but only one towel for 2 people. No way of contacting anyone without going downstairs. We were only there for one night so we made do . The bar area was very good and they were open late