Usuário convidado
1 de março de 2024
We came home Tuesday after a long eleven nights. We had a great holiday. There’s are many staff members that made our holiday amazing such as Umut, he works in the restaurant, pool bar and lobby bars, he was very kind, helpful and attentive from the start to the end of our holiday. Another member was Resul, he was on lobby bar 2, he was making cocktails to our liking and was very friendly. The main staff at the pool bar that were called Mehmet and Furkan they were very friendly, welcoming, and knew who we was every time we visited. The lovely lady at the patisserie Fatos was also very kind and helpful. At the beach bar Suleyman was helpful and polite and always he looked really happy. Seeing staff happy makes you happy as well. The two ladies in the lobby bar were called Ayse and gamze and they were amazing, there were one day where I was really poorly, they was doing all they could to make me feel better and to make me feel happier. Burial at the passion bar was very nice always making excellent cocktails,milkshakes and smoothies. Another lovely lady we would like to mention is the lobby cleaner Sacide, she was a kind hearted lady, very friendly and ever so helpful. Overall on our holiday, all staff mentioned were very friendly, attentive, provided a superb service, the entire time we was there their bar superviser who helped with translating Emre should be very proud of his team. The ala cartes we had two, we had both Italian and Mexican, the Italian was outstanding, however this restaurant is always full. I recommend that the hotel, swaps the Mexican and Italian ala carte places over just as the Mexican on our holiday was never full. The Mexican was nice food. Both staff in these ala cartes provided an excellent service. The grounds were very big, and the beauty of the layout is well organised. The hotel is clean. The rooms were good and clean. However, the food at the buffet restaurant would put us off coming back to this hotel, as there is not that much choice. Food was very repetitive. We found breakfast and evening very tough to find food we liked. Overall, the hotel is a beautiful hotel, with the best staff, but we are unsure if we will return unless the buffet restaurant is improved.
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