Hotéis perto de Survivor Mamanuca Challenge Arena, Mana Island

Our stay at the Sheraton on Tokoriki Island was lovely. Every member of staff is local Fijian living on nearby islands and are always happy and love playing with the kids, friends can be made everywhere. Big shoutout especially to John the fantastic bartender who made each person feel like his brother or sister and made fantastic drinks. There’s so much else to say so I’ll go over some things I would’ve been interested in knowing before my stay: -snorkeling trips and boat rides to Castaway island and other islands are available at somewhat reasonable prices -shampoo, body wash, and lotion are all provided with many medications, sunscreen, snacks, souvenirs and other necessities available in hotel shop open everyday -don’t forget an outlet adapter -ask about the daily activity schedule (activities every hour) and the walking trails to a beautiful hidden beach with amazing seashells and fruit trees -talk to the chefs, they will make you something off the menu or something that is special to them -getting up and out of the room early around sunrise was one of the best things we did -make sure to get the breakfast buffet added on, many options of food and makes the morning extra relaxing -tap water seems safe to drink now (older reviews say otherwise) and is served at meals but we were still glad we brought a few 1L bottles on the boat with us from Nadi -beach is empty most of the time as most people seemed to stay at the pool, renting equipment is variable based on sea swells and other weather conditions so take advantage when you can -food is pricey especially with some plates having very small amounts of food, if all inclusive there are many delicious things to try -if you are looking to relax by reading and swimming staying here for a week or more is east, if you’re looking for adventure stop here for a couple days then move to a different island Overall, each and every member of the staff wants you to have a memorable time. I hope this review has answered one of your questions!

Transportation: From vuda Marina, the hotel provides free pick-up and drop-off. Going to other places needs to communicate with the island owner. The boss is super enthusiastic. Going to cloud9 also found his friends to send us. Although the boat to cloud9 is not good, it is very exciting (500fjd a boat) Hygiene: Health is still very clean, Sapporo is around the island after snorkeling, you will bring a lot of sand to the bed. Environment: The environment is great, the beach on the front of the hotel is very garbage, but the beach on the other side of the island is very good. Focus! Focus! Focus! Snorkeling around the island can see turtles, and luckily you can see ”friendly” sharks! Service: Service top! After the explosion of Shangri-La brand hotel (brand hotel is a lot of people, the service staff is not very enthusiastic, even ordering is not positive, water is not given). The service staff on the island will even remember your name to say hello. When there are many people, there are kava welcome parties and bonfire parties. It makes people feel that all aspects are served very thoughtfully. After returning to the main island, the hotel will arrange for you to rent. We emphasized that we have to play the watch (the driver who does not play the watch is slaughtered indiscriminately), the taxi from vuda Marina to Shangri-La hotel is less than 80 dollars, but from Shangri-La to the airport is slaughtered indiscriminately by brand hotel 120 dollars. Advantages: warm service, super enthusiasm, few people in the island, can play alone on the beach, the island is very quiet, the water around the island is also very good, there are many fish and turtles Disadvantages: There are many free activities (boating, paddleboarding) that need to be consulted by yourself. There are no bright corals nearby. The brunch is relatively simple. Wi-Fi is not good.

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

A 5 minute walk from port Denarau, spacious 2 storey apartment, comfy beds, easy check in/out, great hotel info detailing local restaurants. a great place for an overnight stay. downside is there's no real cafe/restaurant on site. we went to indian rest at port called Indigo, was the best we've ever had.

My wife and I spent 7 amazing nights here! The resort has everything, you don’t even have to leave! You can catch a 45 minute cab ride to port denaru for some adventure experiences of course, but so much to do here. Isikeli and Jim - as well everyone else at the water sports area were awesome! The 5 hr cruise with snorkel and wave runner safaris were definitely worth it. Joey over at the fish bar is great and pours some good drinks. Missi and Adam with activities also some great people to run into for a soccer game on the beach. Marcus was the friendliest person to run into everywhere at the resort throughout the day. Simon at the front lobby will help square you away with whatever you need. We had a lagoon view bure which was a home away from not wanting to go back home. Walk right into the lagoon from the beach or sit on your balcony while reading a book. All in all could not recommend this resort more. Safest part of the trip is was having to leave.

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.

Great service! Great lunch and good dinner! They propose you the snorkelling with the sharks which is amazing! It is must do thing in Fiji and in life! They have also a good diving center and you can dive also with the sharks which is awesome The shared bathroom facility is really clean and new! Just a negative thing is the safari room, the tent room is great idea but it needs some adjustment and if it is windy you feel like you are sleeping after the stars! But If they improve the tents it is perfect! I liked also the cocktails and the guy at the bar was really funny!

We had already had an idea that the rooms would be dated from the reviews. So expected as much and weren't fussed about our stay, given the price hence why we 4 stars as prob can do with an upgrade. We were on the ground floor and we didn't have any bugs in our room. Cleaning was pretty good. One of the cleaners who had returned to work there in the last few months was REALLY amazing at his job. The restaurant food was really good we had no complaints, so dined there quite a bit. Rosie's onsite were also really helpful when we booked activities. But the staff are what make this place such a great atmosphere to be at. The bar staff Eroni (Rhonda) and Vasiti were AMAZING. Super helpful to give you advice and what to look out for. We would recommend the place based on the staff

The staff was friendly. We booked a Family Villa through Tripadvisor Plus for 2 nights. Our flight on Fiji air was scheduled to arrive at 6AM in the morning. They held the room for us and it was ready when we arrived at 7AM. Room was ground level. The staff moved us to a Villa closer to the dining and pool because my wife walks with a cane and a shorter walking distance is better for her. Room was clean and spacious. I would stay again.

We had a great stay at the Fiji Gateway hotel! The rooms were clean and in great condition and the showers had excellent water pressure and plenty of hot water - perfect for helping us relax as we continued our trip. As opposed to other hotel rooms in Fiji, the air conditioning worked great and the safe in the room was in good working condition - something that is always important for protecting your valuables and travel documents. This was a perfect place for us to stay when we had to fly out of Nadi airport for our flight to the island of Taveuni. On this night, we ate at the restaurant which had excellent, friendly staff and good food. But the thing we remember the most about this hotel were the 2 live musicians Igenasio and Joape who play in the bar and restaurant. During our meal, I kept pausing and saying to my wife, ”listen to this awesome music”! Just about every day for the rest of our trip I kept saying to my wife, ”did I say how awesome those musicians at the Fiji Gateway hotel were?” On our final night in Fiji, just before we went to Nadi airport, we went back to the Fiji Gateway hotel to see if Igenasio and Joape were playing in the restaurant and bar area. Guess what? They were! I was beyond excited to see them and told them that we came back to the hotel just to find them. They did not disappoint and played 2 songs that we requested as well as songs requested by others. They are a great duo and they complement each other with their lead singing and harmony. We'll always remember this final night in Fiji at the Gateway Hotel!