Holiday Inn Melaka, an IHG Hotel

We had 3 nights 2 days for the entire stay. The location is ok, walking distance around 10-15mins to Jonker Walk night market. the hotel provides free shuttle to the clock tower (Opposite will be Jonker walk) for every 2 hours till 2200hrs daily, and we can Whatapps concierge in case we need to communicate with the hotel which is very good, and they are very helpful to provide a lot tourist information to us. The size of the hotel room is spacious. it just looks a bit ordinary for the inner design. The temperature is comfortable during sleep at night. Bfast is very so and so, and on the 1st day, we went down to the cafe around 0945 (which they closed at 1030). Everything looked almost finished, and the staff did not replenish the food. The hot dish was not hot enough, while the cold dish like the ham didn't put on top of the ice to make sure the temperature was safe to eat. On the last day of departure, the hotel started construction work (KEEP DRILLING) from 10ish in the morning, but I didnt see any notice posted out in the lift or letter sent to the room to inform the guest. As my mom falled sick those day, and I tried to call the operator and request them to delay a bit the drilling time like drilling after 1230hrs, at least most of the guest check-out first) but the operator was VERY RUDE and said it's already 1200 (in fact that was 11ish not till Check-out time yet) and said they can do nothing to stop it.....sucks....

Good location, friendly staff. Did not use any of the amenities as hotel was crowded

The location is good but it is still complicated to walk to the old town. Also the window cannot be tight enough and the road traffic is quite noisy.

friendly staff. easy access to malls. accommodate to request.

Convenient location close to the city centre, sea view was great. Slight hiccup with the door access but the front counter sorted it out pretty quickly. There was a 50% off pizzas and pastas at the hotel’s Italian restaurant at level 1 on weekdays between 2-5pm (?). Can’t imagine I’d ever have Italian in malacca but we reached at 9.30pm on day 1 when everything else was closed and the pasta we had was pretty amazing, amongst the better Italian food I’ve had.

Neat and clean. But the room cupboard had a musty odour. Perhaps the hotel can consider using air fresheners. Otherwise a pleasant stay