Usuário convidado
1 de março de 2024
The amazing hospitality and top-notch quality. It's located in prime location within front side of clock towers .It's definitely a top choice every time you visit Makkah. 10/10! 👏⭐️ Immaculate room, everything in its place." top-notch suites looks brand new everything kudos to their butler staff! house keeping staff need to improve alot World First class services Well-mannered, welcoming and professional staff, especially Mr Chakiri as he is the biggest asset for Raffels Makkah, who listened all my constructive feedback to improve further for best guest experience 👍 Big shout out to Mr. Ayyub Shaik the Restaurant Manager, is phenomenal, his service was 10/10.He is best & and suggests tasty items. He definitely made our trip even better as Ayub ensured our food was tip top. Definitely, I will come here again and again, and my strong recommendation to friends and family is to be here as one of the greatest palace to perform haj and umrah Note: they have free car parking ,sauna and jacuzzi, etc. facilities for guests, which I was not aware until my checkout. I recommend to inform guests by email before check in about guest privileges like other accor do the same
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