Hotéis perto de Otto-von-Guericke-Museum in der Lukasklause, Magdeburg

I arrived late and left early (this hotel is about 5 mins walk from the Railway Station) but was very satisfied with my stay here. The hotel is clearly pretty new and was unusually decorated with a cycling theme which made it a bit interesting - I am tempted to return to the area with my bike in the future now! The staff I dealt with on reception were pleasant and I would describe the room as very clean and comfortable. The one minor annoyance was that there is no glass in the bathroom or even any kind of cup in the room but by the time I had undressed and realised this I was too tired to get dressed to go downstairs and ask for one (as invited by the notice in the room) so made do with an empty drink bottle I happened to have with me. Slept well in the room though, would stay here again.

I only stayed one night in the midst of the pandemic so I’m sure this hotel has a very different dynamic in regular times. The reception area is fantastic, a huge, high ceiling area meaning you can see right up to the top floor. Add some pedestrian traffic and guests and you’ve got a great place to have a coffee or meet people. In today’s environment, it just seemed sad and empty. The room was well equipped, nice big bed, good bathroom - though who uses a bidet in 2020? Service was good as you would expect from having so few guests. As with all hotels, they are keen to point out and highlight their environmental commitments. But then this hotel takes payment for electric car charging - presumably with the excuse they have no choice etc, managed by another company etc. It seems green issues are only an initiative if they save money. That aside, I would stay here again and I’m sure it’s a very different place in normal times.

Cyclist are welcome to leave their gears and explore the vibrant city by foot from this central location incl. cinema nearby, Hundertwasser house, museums and other attractions. Rooms are spacious and quite.

No porters. Two separate lifts to get to the second floor. I booked a deluxe room and the first room I was given was in the attic with windows the size of the slits used to fire arrows out of in castles. After a serious complaint I was given a proper room however the air conditioner did not work. When I queried this the receptionist said the whole second floor was without air-conditioning this would have been fine if the outside temperature had not been the 34 degrees it was during our stay on top of this the room was west facing so the temperature inside the room was well into the 30's most of the time. The secure parking is €16 per day and the swimming pool an extra €6 per person per day. The restaurant was full of flies at breakfast time and front door did not work on the day we left so everyone had to use a side door.

Breakfast is very good The bed is very large So we don't have an extra bed, it is suitable for children to travel. The hotel is very close to the small town center, there is free parking, but parking outside is also free, very convenient. Breakfast is very good, there is a feeling of South Germany, I like it very much. Although there are not many breakfast items, but each has, and there is a super high-end blood sausage! Very good, like

first time to stay at mercure magdeburg. room was old style but still ok. bathroom was more modern and large. breakfast was nice and good options as usual at mercure. they have closed garage but since i arrived late, could park on street for free.

Es fing damit an, dass meine Reservierung nicht gleich zu finden war - kann vorkommen. Das Hotel hat vier Sterne - von wem frage ich mich? Man siehr noch, dass es mal ein Ramada war, aber leider nur der erste Eindruck. Die Holztäfelung machte es unmöglich gemütlich im Bett etwas Fernzusehen, die Kissen waren matschig. Eine Kaffee/Tee Station im Zimmer fehlte genauso wie eine Minibar. Die Sauberkeit war leider auch nur äußerlich, in den Ecken und auf dem Fernseher war es leider nicht so schön, Stauballergiker hätten hier Probleme. Das Frühstück war vom Preis/Leistungsverhältnis negativ, ich habe den Tag verärgert beginnen müssen, ein Foto von der Fischplatte lege ich bei. Die Brötchen einfallslos, die Würstchen viel zu lange gebraten und total vertrocknet, die Säfte nicht frisch und die Aufschnittauswahl mäßig. Der Preis war nicht gerechtfertigt. Der Schlauch der Dusche zu kurz und die Armaturen sind leider billige. Es fehlte ein Waschlappen und es gab auch keine Bodylotion. Das einzige was wirklich viel rausgeholt hat, war das Personal an der Bar. Dieses kämpfte gegen eine unzureichend ausgestattete Bar (Das Management ist das inkompetenteste, was mir seit langem untergekommen ist). Die Beiden gaben sich super viel Mühe, waren schnell und freundlich, auch in stark frequentierten Momenten. Man sollte beide befördern, denn deren Vorgestzte, sollten vielleicht einmal mit denen tauschen. Fazit: Das Hotel spart an allen Ecken zu lasten von Qualität und Service. Man soll kommen, bezahlen und gehen, aber sich nicht wohlfühlen. Es sind wirklich nur Kleinigkeiten und ich wäre sehr zufrieden gewesen, aber bei dem Preis, oder besser Preisen - nein Danke. Auch die im Fahrstuhl propagierte ”Best Price” Werbung für die eigene Webseite, stellte sich zumindest für mich als falsch heraus - ich habe den günstigeren Kurs woanders gefunden. Von Gratis Extras steht auch etwas im Fahrstuhl - auch Fehlanzeige. Schade!

I was a weekend for the family in Magdeburg and I went to the Classic Hotel without any sleeping places. I arrived very late and hadn't eaten yet (23:00) and was very tired. I hadn't expected it anymore but I got a super delicious pizza and a cool beer from the hotel bar. The bed was super comfortable and I sleeped very well this night. This hotel is suitable for couples, singles and families. The atmosphere is very relaxed and you can relax in the foyer super. It is not overlooking and the staff is very nice.