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AC Hotel Aitana
4.5/546 avaliações

AC Hotel Aitana

Financial District Madrid|0.34km de Santiago Bernabéu Stadium
I found this hotel because everything closer to the city centre was booked on the day. It is located in the Chamartín district, a nice residential area with lots of restaurants and shopping not too far away. It may not be the best location for tourists, for me as a business traveller it turned out great. If you can´t walk to where you have to go and don´t bring a car, there is a metro station some 5 mins away. Also, finding a cab or Uber is easy and convenient. Parking was fully booked but I managed to park on the road. Make sure to feed the meter! There is also a big public parking close by, the hotel will give you indications. My room was modern and comfortable with a nice city view on to Castellana and some apartment blocks. AC hotels are not the same standard as Marriott hotels, so I am giving my stay 5 stars on the basis of that. My bed was very comfortable, the bathroom roomy and functional, there was a mini bar and a coffee machine, internet was free of charge and fast enough. I had a working desk and enough sockets to charge my appliances. I paid a bit too much for my liking but it was worth it. I walked to a really classy Corte Ingles not too far away and also to a restaurant. For breakfast I ventured into the residential streets behind the hotel and found a little typically Spanish bar. Hotel staff was very friendly and helpful. In the lobby, there is a big working table where I could see myself having a meeting with colleagues in a comfortable atmosphere. Would definitely go again.
NH Collection Eurobuilding
4.5/585 avaliações

NH Collection Eurobuilding

Madrid|0.63km de Santiago Bernabéu Stadium
My wife and I stayed here for 4 nights in February. We would never stay here again. In terms of facilities and comfort, we had a pleasant stay. Our bedroom was large, clean, and well-furnished, and the adjoining gym and spa is fantastic. We opted for a VIP stay, meaning we were on the VIP floor (the highest floor – 15), and this included a VIP lounge, and free gym and spa access. Unfortunately, our stay at this otherwise decent hotel was overshadowed by a theft from our room. One afternoon, whilst we were at the gym, I had a €50 note stolen from my wallet, which had been left in our hotel room. I only realised a few hours later when we were out for dinner. When we traced back our day, and our spending, it became clear the money could only have gone missing when my wallet had been left unattended in the room for 4 hours. The theft of the money is not hugely fundamental. (We were planning to leave a much bigger tip for the hotel staff than a mere €50.) The sad reality, however, was that our trust and safety had been compromised. We no longer felt safe to leave valuables in our room. We felt violated, and our trust in the hotel had been breached. This incident was made worse by the poor way it was dealt with by the Guest Relations Manager, Paul Cozma. Paul approached us during breakfast the next morning. He said he wanted to resolve the issue and repair our trust in the hotel. He asked us for ideas on how to fix the problem. We couldn’t think of anything at the time, but a few hours later we suggested the hotel arrange a free taxi for us back to the airport later in the week (€30). This would have been a nice gesture. Later that same day, Paul and the hotel rejected our suggestion. In the end, the hotel failed to do or offer anything. We had asked Paul whether anyone from the hotel had accessed our room between 12pm and 4pm on the day in question. (The room had already been cleaned at 11am.) Paul told us, yes – a member of staff had entered our room between those times. However, this member of staff was a “long established and trusted employee who had worked at the hotel for 30 years”. Consequently, nothing was done. No questions asked. No investigation. No apology. To his credit, Paul Cozma was always polite and respectful. However, for a ‘Guest Relations Manager’ Paul has no power or influence to maintain or repair guest relations. On the day we were leaving, Paul even admitted to us that he had failed to offer any solutions or take any action regarding the theft from our room. Having read the reviews on Tripadvisor, we noticed that other people have had similar experiences. Whilst staying at the hotel, other guests have had money stolen from their rooms. We cannot recommend staying at this hotel, therefore and we would encourage readers of this review to think twice. Ask yourself this: if multiple guests at this hotel have reported money being stolen from their rooms, most likely by the hotel’s own staff – with the hotel failing to

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AC Hotel Cuzco
4.4/573 avaliações
Financial District
Come see Madrid Derby and walk for ten minutes. Madrid's largest British Palace is a 20-minute walk. There is a subway at the door, and it is easy to get to the city center. Soundproofing, room facilities are OK.
Hostal Siesta & Go
3.2/517 avaliações
Financial District
Not bad, the service attitude is good, the stay is good, it can be said to be a very safe hotel, the location is also very close to the subway station, in the city center, next to the British Palace is very convenient!
AC Hotel Aitana
4.5/546 avaliações
Financial District
I found this hotel because everything closer to the city centre was booked on the day. It is located in the Chamartín district, a nice residential area with lots of restaurants and shopping not too far away. It may not be the best location for tourists, for me as a business traveller it turned out great. If you can´t walk to where you have to go and don´t bring a car, there is a metro station some 5 mins away. Also, finding a cab or Uber is easy and convenient. Parking was fully booked but I managed to park on the road. Make sure to feed the meter! There is also a big public parking close by, the hotel will give you indications. My room was modern and comfortable with a nice city view on to Castellana and some apartment blocks. AC hotels are not the same standard as Marriott hotels, so I am giving my stay 5 stars on the basis of that. My bed was very comfortable, the bathroom roomy and functional, there was a mini bar and a coffee machine, internet was free of charge and fast enough. I had a working desk and enough sockets to charge my appliances. I paid a bit too much for my liking but it was worth it. I walked to a really classy Corte Ingles not too far away and also to a restaurant. For breakfast I ventured into the residential streets behind the hotel and found a little typically Spanish bar. Hotel staff was very friendly and helpful. In the lobby, there is a big working table where I could see myself having a meeting with colleagues in a comfortable atmosphere. Would definitely go again.
Canopy by Hilton Madrid Castellana
4.4/575 avaliações
Financial District
I really like it. First of all, the location is very good. Public transportation is also convenient. Shopping and eating around are very convenient. British companies are within walking distance. The hotel is clean and trendy, and the red color is very eye-catching. The front desk staff were courteous and the processing speed was fast. The elevator required swiping a card. The room was large enough, the bedding was comfortable, the bathroom was large, clean and tidy, the shower water pressure was sufficient, and there was a hair dryer and an iron. You need to swipe your card to enter the tenth-floor gym and swimming pool. The swimming pool service staff are very enthusiastic. I had dinner at the restaurant on the right side of the hotel entrance. It was delicious. The service in the restaurant was also very good. The price was not much different from our restaurant. A great experience, I slept very comfortably these two nights.
H10 Tribeca
4.5/591 avaliações
Financial District
H10 Tribeca was a very beautiful hotel in the commercial area of Madrid. The design is mid century modern with some additional elements. Beautiful light fixtures and tiles in the lobby. The bar/restaurant area is cozy and comfortable. There is a large interesting bookshelf, with lots of books to read. Also industrial lights in lobby add interest to the room. The room was very spacious with a great bed. Bedside table and lights were also nice. Closet space was great, space for suitcases was a plus. The bath has wonderful rain shower head with super hot water. The is walk in but spacious.
NH Collection Eurobuilding
4.5/585 avaliações
My wife and I stayed here for 4 nights in February. We would never stay here again. In terms of facilities and comfort, we had a pleasant stay. Our bedroom was large, clean, and well-furnished, and the adjoining gym and spa is fantastic. We opted for a VIP stay, meaning we were on the VIP floor (the highest floor – 15), and this included a VIP lounge, and free gym and spa access. Unfortunately, our stay at this otherwise decent hotel was overshadowed by a theft from our room. One afternoon, whilst we were at the gym, I had a €50 note stolen from my wallet, which had been left in our hotel room. I only realised a few hours later when we were out for dinner. When we traced back our day, and our spending, it became clear the money could only have gone missing when my wallet had been left unattended in the room for 4 hours. The theft of the money is not hugely fundamental. (We were planning to leave a much bigger tip for the hotel staff than a mere €50.) The sad reality, however, was that our trust and safety had been compromised. We no longer felt safe to leave valuables in our room. We felt violated, and our trust in the hotel had been breached. This incident was made worse by the poor way it was dealt with by the Guest Relations Manager, Paul Cozma. Paul approached us during breakfast the next morning. He said he wanted to resolve the issue and repair our trust in the hotel. He asked us for ideas on how to fix the problem. We couldn’t think of anything at the time, but a few hours later we suggested the hotel arrange a free taxi for us back to the airport later in the week (€30). This would have been a nice gesture. Later that same day, Paul and the hotel rejected our suggestion. In the end, the hotel failed to do or offer anything. We had asked Paul whether anyone from the hotel had accessed our room between 12pm and 4pm on the day in question. (The room had already been cleaned at 11am.) Paul told us, yes – a member of staff had entered our room between those times. However, this member of staff was a “long established and trusted employee who had worked at the hotel for 30 years”. Consequently, nothing was done. No questions asked. No investigation. No apology. To his credit, Paul Cozma was always polite and respectful. However, for a ‘Guest Relations Manager’ Paul has no power or influence to maintain or repair guest relations. On the day we were leaving, Paul even admitted to us that he had failed to offer any solutions or take any action regarding the theft from our room. Having read the reviews on Tripadvisor, we noticed that other people have had similar experiences. Whilst staying at the hotel, other guests have had money stolen from their rooms. We cannot recommend staying at this hotel, therefore and we would encourage readers of this review to think twice. Ask yourself this: if multiple guests at this hotel have reported money being stolen from their rooms, most likely by the hotel’s own staff – with the hotel failing to

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