Uma Suites Atocha

The facilities are all-sided. The location is good for us to travel to Barcelona around Atocha Station.

Excellent host. Building with an elevator is a plus. Close to the Atocha station. Short walk to the Airport Express Bus #203.

Rooms are smaller, older and less maintained than what is shown on photos. Access inside the building, then reaching to elevator than to the room again is a kind of challenge every time. Concept of self service hotel sounds nice, but the building and the surroundings are not structured around it. One more note for self service concept: if something happens to your cell phone after 18:00 (even ran out of charge), you can be in great trouble.

Limited accessibility to the reception desk. It opens 10:00-6:00, so if you arrive earlier, good luck to you! Coffee is served during these hours as well, not earlier in the morning when you really need it before you go out for the day. Rooms were not cleaned in our three night/three day stay. Location is impeccable, everything around you including even important museums and parks. This is not a hotel but a kind of a combination between AirBnB and motel.

This place was cozy and nicely decorated. The bathroom was very clean and the room had nice lighting and atmosphere. One perk is that the tv had a setting to connect your device and cast your own streaming app. For us, that made the stay very enjoyable for coming back during siesta hours in the afternoon. My only real complaint (and this could be a deal breaker for some…) we were in room 14 and the mattress was abysmal. We could few all the springs. Comfortable pillows, large bed, awful mattress. It may just have been our room, I don’t know… but it may be worth requesting not to be put in room 14 in case it’s better in another room. We still managed to sleep ok and enjoyed our time in Madrid immensely, but please be aware of that. The other issue to be aware of is that the building is historic and is currently being refurbished. This was not a big deal to us and didn’t cause us any real discomfort because we understand the need for these types of things and it’s out of management’s control but the windows are partially obstructed by scaffolding. It’s been happening for a while and will probably go on for a good while.

We had a fantastic stay at Uma Suites! The room was spacious and tidy. Alongside this the staff was extremely kind and helpful. The location was great - it felt safe and was close to a beautiful park (El retiro Park). The reason it isn’t rated a 10 is only due to a weird smell in the bathroom that came and went (might be because of the pipes).

The room was very well adapted for a family of 4, and clean at all times.The location of this hotel is very convenient, very close to the bus stations and train stations, it feels safe to walk during the day and at night. We definitely will book at Uma suites again.

Very convenient location to the train station, and clear access instructions were provided. The room was bigger than I expected. The building is under construction, but there was no noise or disturbance while we were there.

There was a major contruction in the building. We got stuck in the elevator. Nobody answer the alarm. Towel had a hole on it. The building door were not locked during out stay.