Jolie Ville Hotel & Spa Kings Island Luxor

Pros: The hotel looks nice and has a great view and seemed to offer plenty of activities. We were a group of 3 and were able to book two connecting rooms, which they call a family room and we each had our own bathrooms.  Cons: The hotel booked us a 4 pm taxi to go to Aswan, despite some of them knowing that there is a 6 pm curfew for tourists, so we were blocked by police from leaving Luxor after driving for one hour. We were supposed to spend 2 nights in Aswan and this left us with nowhere to go. We lost money of the taxi, which we still had to pay, as well as our booking in Aswan, which was paid for already. When we got back to the hotel to find out what can be done about this misinformation and situation they put us in, the hotel manager did not only not offer an apology but also was completely uninterested in speaking with us (he was not present), took zero responsibility for the incident and instead offered for us to then pay for a room for another night at a higher price than what we could find online. He obviously leaves his staff to manage all difficulties by themselves, and even though they are more understanding, does not offer any customer service himself as the one with the power to do so. Additionally, the staff found my passport in the room hours earlier and no one contacted me the entire day to let me know I had left it. When I realised and went back for it, they took more than 30 minutes to bring it to me and then blamed me for leaving it and saying that’s why we were late for the taxi and got blocked from leaving Luxor. The absolute worst experience I’ve had with any hotel as a lifelong traveler. I would never stay there again, even for free, and I would suggest the staff members who are good quality to find work elsewhere. 0/10 Do not recommend.

It's our second stay at this hotel. very nice location .we like the infinity pool. My child had lots of fun petting the animals at the mini zoo. The food is nice, they have several restaurants , we liked the Italian restaurant and the lounge near the reception. We enjoyed having chicha at sunset with the beautiful river view. We took a felucca from the hotel for 1 hour and a half in the Nile and we stopped at a banana island. It was nice and the price was affordable.

nice view

來吧，你會在這裏迷上追星星，追了一晚上的星星。 房間很大，400多的酒店，環境太好了，比我在赫爾格達那些全包酒店還舒服，那些全包酒店總感覺很多人，但這裏可能他孤立在那片島上吧，特別特別安靜。 有日本料理，意大利餐廳等等。 熱氣球前台預訂是65歐，外面可能更便宜。

在盧克索南端的尼羅河中一個島上，全是一層的度假別墅。整體像個花園，各種設施比較齊全，需要擺渡車把行李帶過去。尼羅河邊上的早餐還是很有趣味的。房間很大，也很安靜，適合休息的好地方。服務上也很好，很到位。

設施：房間很大但設施老舊，房間內沒有任何一次性用品，比較不方便。其餘設備湊合著用還行。 環境：位置在一個島上，屬於度假村的性質，比較大而且很幽靜。酒店有兩個游泳池，四個餐廳，還是很方便的。酒店離盧克索神廟，熱氣球碼頭都比較近。 四個餐廳試了三個。自助餐餐廳就是最常規的埃及酒店配置，反正沒啥好吃也不致於難吃。意大利餐廳比較失望，本來抱着很高的期待去的，結果效率慢、上錯菜、味道也很不意大利。最後小費也不想給他們。亞洲餐廳意外的好吃，炒麪非常入味，餐廳經理還給我們發筷子，很貼心。