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SpringHill Suites Madera
4.3/598 avaliações
With covid19 circulating I would expect a heightened awareness of cleanliness. Not the case here. The pull out bed obviously had not had the sheets changed as it had several large pieces of some food substances on it. The one good thing was how hard the night clerk tried to make things right. After new sheets where brought up we began to try and settle in tuned on the TV and it was glitching on all the channels I tried. Was told that there was nothing they could do and they had no other rooms available. Once back in the room I went to get a glass for water and to my disgust it looked as if they had not been cleaned either. Finally just went to bed. Oh forgot they had no extra towels available for the pool and housekeeping gets locked at night so he had to take towels from another room. That morning we went down for breakfast, due to Covid there was no continental but we were told they would have a bagged breakfast we could pick up in the morning up until 9am. I went down with my daughter at 830am and was told that they had run out earlier but we could buy from there pantry. I was and I asked for a manager and was told that they don't work weekends I asked to call a manager and was told they are not allowed to be bothered. I left a message for the manager to call me first thing Monday morning, the next day, and was told the note would be left as well as an email sent. We'll it is Monday at 430pm and no call. I called and asked for a manager and was told she had already stepped out for the day. The clerk did see the not that was left and said that the manager had seen the note and was aware of my problems and request to call but I guess it wasn't worth bothering with calling me back. I was transferred to her voice mail this time so let's see if she cares enough to call this time........ Do not stay here! Except for the clerk who was extremely nice and helpful to the small extent he was allowed this is one of the worst hotels I have stayed in and the managers lack of caring and disregard for me is absolutely terrible customer care.

Frequently Asked Questions

  • Quais são os mais procurados hotéis 3 estrela(s) em Madera?

    Se você estiver viajando para Madera a negócios ou turismo, SpringHill Suites Madera é um hotel preferencial.

  • Qual é a tarifa média para hotéis 3 estrela(s) em Madera?

    Para hotéis 3 estrela(s) em Madera, o preço médio nos dias de semana é de R$ 833, e o preço médio nos fins de semana (sexta a sábado) é de R$ 906.

  • Quais hotéis 3 estrela(s) em Madera têm piscina?

    Existem muitos hotéis 3 estrela(s) em Madera com piscina. SpringHill Suites Madera é muito procurado.

  • Quais hotéis 3 estrela(s) em Madera têm academia?

    SpringHill Suites Madera tem academia. Você pode fazer seus exercícios físicos mesmo durante a viagem.

  • Quais hotéis 3 estrela(s) em Madera têm bar?

    Para hotéis 3 estrela(s) em Madera com bar, SpringHill Suites Madera é muito procurado.

  • Quais hotéis 3 estrela(s) em Madera têm café da manhã?

    SpringHill Suites Madera tem um café da manhã delicioso. Comece seu dia com um café da manhã de alta qualidade!

  • Quais hotéis 3 estrela(s) em Madera têm serviços de spa?

    Deseja relaxar com um tratamento de spa? Entre os hotéis 3 estrela(s) em Madera, SpringHill Suites Madera é muito procurado.

  • Quais hotéis 3 estrela(s) em Madera têm wi-fi gratuito?

    Internet é uma condição essencial para viajar. SpringHill Suites Madera é um hotel bastante procurado com wi-fi gratuito.

  • Quais ofertas estão disponíveis para hotéis 3 estrela(s) em Madera?

    O Trip.com tem várias promoções e descontos para hotéis 3 estrela(s). Acesse a página de promoções para ver as promoções disponíveis no Trip.com.

Informações sobre viagens locais

Maior preçoR$ 1.531
Menor preçoR$ 687
Quantidade de avaliações97
Quantidade de hotéis2
Preço médio (dias úteis)R$ 833
Preço médio (fins de semana)R$ 906