Kula MP Mooltan

Great appartment but the parking in underground car park was very confusing! More instructions are needed to find car spot. Easy for transport and shopping. Thanks!

The property was close to the university & Macquarie Centre. The area surrounding the building was most pleasant. However, we weren’t provided with the twin room apartment we requested. Instead we were given separate rooms 6 levels apart. I was told this would occur 1 week after booking but you must not advertise something you can’t provide. There is a lot to be said about written effective communication. You can not assume travellers will understand different types of cards or tags some hidden discreetly behind name tags. While I was told to use a code it did not work on the keypad of the building or the car park & I didn’t notice the small black tag on the key ring until another resident pointed it out. Please write this down on your instructions & don’t use a code if it doesn’t work. Also don’t provide an option to leave keys in the locked box or the kitchen bench. Don’t leave your keys on the bench in the kitchen as per instructions, you will not be able to access the car park. If you would like me write effective instructions for a small fee I would be happy to do so.

This place is beautiful close to everything little far from the city but one bus takes you there we enjoyed walking to the shopping centre it’s 10 minutes walk

In the apartment everything was great, as we expected. We enjoyed our stay. The only improvement could be if the car parking is easier… Someone put a nasty note on my car, while I parked in a “visitor” market spot.

Instructions on access poor, codes given for carpark were incorrect, difficult to work out on arrival, unable to contact anyone to sort.

They change my stay from Macquarie to somewhere else just one day before my travel date and gave only limited options. Whole day me and husband were on phone to sought out things. We called what if but they are useless. no one from wotif called or asked before, after and during stay time that what's going on?, is your stay is comfortable? or sorry for not reaching your expectations. Thanks to Mathew (Kula staff)who helped us and organised everything on time. Few things were not explained which makes the arrival had for example how to get the key. We spend 20-30 minutes to find keys. During our Macquarie Park stay the dishwasher didn't work so we had to clean dishes by ourselves. Can't say had a bad time but still not happy with wotif services.

It was nice, clean & a very comfortable stay. Management was always helpful from the start & sent us clear information about checking in when arriving late. Thanks Kula!

Where it was located. Close to the mall and train station. More convenient.

The assigned car space is taken by some body else and I have to park my car in B3.