Residence Inn Macon

The hotel was wonderful, clean & well remodeled. Having been around the construction industry for 31 years, I was actually commenting to my wife how nice it was for an older/updated hotel, that they did a good job. Unfortunately, however the staff was horrible and one actually elbowed me in the back to move me out of the way as she passed & said, “excuse me.” The orange juice machine was out of mix & I naturally was not going to drink it, so I poured it down what appeared to be a drain, it had grates & looked like a drain. The kitchen staff lady, got out of her chair and walked between my daughter and I saying, “it’s probably out, don’t pour that down there, I hate it when people do that” as she elbows me in the back and pushes through my daughter and I. I asked her why she didn’t put a sign on the wall if everyone was doing it, because it appears to be a drain, I started showing her the places she could hang a sign and another guest said, “that makes too much sense” and then after the staff began getting louder the other guest began saying, “just be nice” repeatedly. I was shocked to say the least; I tried to speak with who presented themselves as the manager and before I could say a word, she tells me, “I’ve already heard both sides of the story”. I said, how have you heard both sides of the story when we haven’t spoken?!?! I will be reaching out to the ownership team, what I experienced in front of my daughter was unacceptable.

Great place to stay near Macon. The staff is first rate, the property very well kept and the rooms very comfortable. Ask to be placed opposite highway if you are a light sleeper as some noise does come through.

Very clean and quiet. Just what I was looking for. Friendly and helpful staff and late check-out were a wonderful extra.

Clean and friendly, but $100 a night fee for a small kitten seems a bit extreme. Most other motel fees for pets were $0 to $35 as we drove across the country.

Staff was very nice, the breakfast is OK, nothing special good sausage and average at best scrambled eggs. Not excellent like it use to be.

Great place and staff. Latesha, GM went out of her way to help me print something for work.

Very nice accommodations for the $$. Room was fully equipped, clean, great layout. The staff was very friendly and quick to answer any questions. Overall one of the best hotel stay experiences in the last few years. AAA

This is a nice, friendly, and clean facility. The breakfast is just right. The pool is freezing. Our 6 year old couldnt even stay in there. He was really bummed because he loves to swim.

I have to admit that I was skeptical about booking after reading some of the reviews. I am happy that I decided to stay here. The suite was clean and spacious, the lobby was appealing and parking was adequate. I did not see any suspicious people hanging around in hallways or in the parking lot. I am very pleased. The staff was courteous and professional. I did not encounter any issues. I recommend this property to anyone.