David
5 de fevereiro de 2024
The hotel was wonderful, clean & well remodeled. Having been around the construction industry for 31 years, I was actually commenting to my wife how nice it was for an older/updated hotel, that they did a good job. Unfortunately, however the staff was horrible and one actually elbowed me in the back to move me out of the way as she passed & said, “excuse me.” The orange juice machine was out of mix & I naturally was not going to drink it, so I poured it down what appeared to be a drain, it had grates & looked like a drain.
The kitchen staff lady, got out of her chair and walked between my daughter and I saying, “it’s probably out, don’t pour that down there, I hate it when people do that” as she elbows me in the back and pushes through my daughter and I. I asked her why she didn’t put a sign on the wall if everyone was doing it, because it appears to be a drain, I started showing her the places she could hang a sign and another guest said, “that makes too much sense” and then after the staff began getting louder the other guest began saying, “just be nice” repeatedly.
I was shocked to say the least; I tried to speak with who presented themselves as the manager and before I could say a word, she tells me, “I’ve already heard both sides of the story”. I said, how have you heard both sides of the story when we haven’t spoken?!?!
I will be reaching out to the ownership team, what I experienced in front of my daughter was unacceptable.
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