Jessica
21 de novembro de 2023
My stay at the Bayside Hotel started off bad right from check-in. I arrived at the hotel and when I walked up to the door there was a sign saying I needed to check in at the Hamilton. I drove down the road to the Hamilton only to be told I needed to drive back to the Crown Hotel which is next door to the Bayside to check-in. The lobby of the Crown was a mess with boxes and trash all over. It took 30 minutes to check-in. After we got our keys we went to our room and found out the keys wouldn't work. We had to go back twice to get the correct keys to get into our room. Once inside the room I found furniture that looked like it had been chewed on, hair on the sheets, and such thick dust on the lampshades that they were fluffy. There was also peeling wallpaper in the bathroom, the coat hook on the back of the bathroom door almost fell out, and the hair dryer almost caught on fire when it was turned on. There were also a couple of outlets that were unusable. We were not told that the Bayside or Crown have no attendants at the front desk during the week or to leave the keys in the room so when I went to check out I was again directed by a sign to go to the Hamilton. I drove down there to check out and was greeted with another empty lobby. I called out several times and ended up having to dial the hotel while standing in the lobby to get someone to come and help me. Overall it was an extremely unpleasant stay and possibly one of the worst hotel experiences I've ever had.
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