Ibis Styles Lyon Confluence

Ótima localização, a poucos passos da estação Perrache. Pequeno quarto bonito e funcionários simpáticos da recepção :). A única desvantagem é que falta uma chaleira para ferver água para o meu macarrão instantâneo, a chaleira é uma necessidade para os asiáticos 😅. No geral, tivemos uma estadia agradável de uma noite :).

J’ai passé un bon séjour Les employés de l’hôtel étaient excellent Je recommande vivement ☺️

Receptionist wasn’t friendly and welcoming, ordered rooms with 2 beds and none available, first room offered stank disgusting and breakfast was mediocre.. parking was available at a cost of approx €15. Offered alternative room when complained. Please DO NOT stay here, you will be disappointed. Fortunately one night and was late when arrived.

Very feiwnsly and helpful staff and neat and clean accommodation

We stayed here before, just before the first lockdown, and things were much worse this time. Breakfast: staff took it on themselves on two mornings to close the main room by putting "reserved" signs on every table and making everyone go into a smaller, more cramped room. It was never clear why, but apparently to minimise cleaning. No one - staff or guests - wore a mask when around the food or moving around the room. Front-desk staff were variable, between 0 and 5 stars The "welcome drink" for being an Accor Gold member (which was not offered, but had to be requested) was limited to one person, rather for than the two staying in the room. I was told that this was "standard" in Accor properties. it most definitely is not. Room keys had to be replaced three or four times. Once, the same "this is standard" staff member told me the key was working. it was not. Another staff member later discovered that the keys had been issued incorrectly in the first place. In the room, the shower head could not be moved up and down the pole. There weren't enough power points. Otherwise, the room was quiet and the hotel is in a nice location. A night staff member (generally much better than the day staff) kindly printed our boarding passes. That's not enough to offset a property where it often felt that "the customer is always wrong".

This place is dark dismal and badly maintained. The public areas were untidy and uninviting. Staff asked what more did we expect from budget accommodation. The room rate didn't feel particularly in the budget category ...

The Hotel ich quite expensive (156€) per night. Breakfast is not very rich and each day exactly the same (I’d been three days there) I stayed in room 617 which was small compared to a lot of other hotels of same level. Windows could be opened but as there is a 6 lane street directly infront of the house you better keep the windows shut and rely on the aircon instead.

Hotel room need to have hot water boiler as basic..