Hotéis Mercure em Luxembourg

We arrived late one night and left early the next morning, so did not notice a lot of things previously mentioned, like no coffee or tea, water etc. In saying that, our beds and pillows were comfortable and the towels were new, plush and big - definitely a change from the norm. The rooms and bathroom were funky, with quality fixtures and fittings - we liked the design a lot, although it was a little dim lighting wise. We ate dinner and breakfast there as did not have time to explore Luxembourg at all. Both meals were very good - would definitely eat there again. Check in was slow and staff (in particular the female) had a bit of attitude! It was the most expensive place we stayed in our 4 weeks in Europe - but it's Luxembourg I guess.

Excellent excellent stay! We were a family of 4 who stayed in 2 queen rooms at the 18th floor for 2 nights, and let me say I only have great things to say about this hotel. First, the location was no problem for us as public transport is free and the bus dropped us about 3-4 mins walk from the hotel; it is about 30 mins to the main city but the bus is regular and we didn't have any problems. Second, the rooms were really big and clean. The toilets even better and they had a bathtub which is rare. The front desk staff was so nice; I didn't catch their name but we were offered cookies as soon as we checked in at the reception and they were always so kind and helpful. The swimming pool was open and we went in the evening to try out the pool and there were only 2 other people and it was nice to have a quick dip in the pool (we did get lost trying to find it but you just need to go through the gym to the bathroom to access the swimming area!) Next, the breakfast was delicious especially the eggs yum and wide variety of food/drinks. We are doing a Europe trip and by far, this has been the best hotel we have stayed in our whole lives! Highly recommend everyone to book with this hotel if you are having doubts.

Very well and centrally located between the pedestrian zone and the park, underground car park available. The hotel is not easy to reach by car due to the traffic layout in the city centre. Unfortunately, no one will help you with your luggage at check-in, even if you ask. But overall very friendly staff, a tiny bit slow. Good breakfast buffet and very good! Having lunch. The restaurant has a beautiful courtyard facing the city park. In the evening piano music in the bar, very good, unusual cocktails. Nice room with everything you need, good beds, no coffee maker in the room. Overall definitely recommended! We will stay there again.

The walk from the train station is uphill, we made it slowly! We were able to check-in a little early which was appreciated. The room was nice and clean. The service was friendly. The snacks for the evening could be better, however the breakfast selection was good. There were scrambled eggs and hard boiled eggs available along with a variety of meats and cheeses, fruits, breads, sweets. Based on restaurant breakfast expenses the value is good. Getting a taxi upon check out was sketchy, asked the desk to order one for the next day, the next day didn’t know which entrance it would be coming to and ended up having to hail one for ourselves out front.

This hotel has more pros than cons. Staff very professional. Excellent food for breakfast so pretty pricey at 27 Euro. The rooms look very old fashioned and could do with a bit of touch up but I think that's part of the hotel's charm. I got a single room and it cost me about 98 US Dollars on trip.com's wonderful website. An excellent value for that price even an excellent value for $150 after that find someplace a little newer. Breakfast is really excellent except the eggs were undercooked and the bacon was undercooked and when I asked them to take it back to the kitchen and cook it a little more they would only cook the bacon for me. Maybe in Luxembourg people eat their eggs sweat but no way I could stomach that it would probably make me ill so I skipped the eggs. However the cheese was top notch and the meal was worth 27 Euro if you could eat 27 euro worth of cheese. I would even go so far as to say I would stay here again. The bathroom is a little outdated but charming and had birds and flowers on the tiles. The hotel front desk man acted as a concierge but clearly he had been there for a long time and was very well trained and had very good advice about where to eat and what to see. I like the whole staff and an added asset was the bar downstairs brings you back to many years ago. I was lucky enough to get a balcony in my room and it would be a wonderful idea if I had trouble with somebody to have wine on the balcony and watch the world go by. I will post my view from my balcony. I call this hotel room with a view. The hotel had more more pros than cons and I was happy with my decisions to stay there.

This hotel is very expensive, half price, but the location is super good. Remind everyone of two things, First, you can drive to the hotel entrance, but the navigation will be problematic. It should extend west of the highway ring outside the old city, from north to south (ie, Boulevard Royal to the south), turn left into Rue Nutre-Dame, 50 meters. Turn left into Rue Philippe II, cross two small streets, pass the Hermes Hermes store, turn right. Second, the hotel is mainly for luxury stores and downtown attractions, but all the businesses in the city (90%) are closed on Sundays, so try not to live in this hotel on Sunday, it is very boring.

arrived at 23 past the hostess told me that he finished his service and that he will check us in quickly!!! staff lack of professionalism speaks loudly and laughs among themselves in front of the customers, 9am the maids are the souks in front of the rooms. mediocre breakfast for a 4 star hotel can choose. Bad experience!!

Was able to do an early check-in and the hotel looks exactly the same in the picture. Staff were really friendly. Staff even booked taxi for us at dawn for our early flight. Hotel and room looks super nice! Have a vid of the room but can’t seem to upload it. Overall really satisfied!!

The location of this Hotel is very good near to the train station. There are several kind of restaurants near to the hotel. This time is family trip, I go to Luxembourg with my two children and previously I ask for a free extra bed, we have a quite comfortable stay in this hotel. And this room is near to the place for breakfast and there is a kid corner , my son likes to play LEGO in that zone. The check out time is also good for our family, we only have to check out before 12:00. It is not too rush for us !