Smartflats - New Yorker

Elevator not working. Garage door not working. Window blinds not working. The place has not been well cleaned in a while.

We never got confirmation until reaching out day of check in. The elevator was not working. Faucet handle was falling off. Tv had no stations and no chrome cast available or streaming available.

The apartment was spacious. The balcony could be cleaner.

Extremely poor service. The bad: * They did not send me the code required to actually enter the building - had to ask another resident to give it to us. * The external blinds on the windows did not work. Terrace could not be accessed because the blind was stuck in closed position. Living room (where sofa bed was) could not be made dark because the blind was stuck open. * Poor state of repair - handle coming off window, cracks in glass. * Internal downstairs door to building malfunctioned - my group and other residents stuck outside until we were able to force it open. * On arrival, no one had bothered to empty the dishwasher * External downstairs door did not lock and there was a man sleeping in the foyer of the building * My email to Smartflats about the above went unanswered. The good: * It was clean

Immeuble datant d'1 an avec de beaux matériaux mais pas entretenu. Les communs sont très sales et il y a un manque d'entretien dans les appartements. Aussi, pas de personnel d'accueil et nous avons passé 1h dehors à appeler pour avoir les codes d'accès non reçus par mail. Malgré tout, séjour correct.

Sejour comploque reservation en ligne a faire 48h avant mais pas informé. Le code la porte entree netant pas indiqué. Le responsable des lieux me donne le.code mais sinon personne. L'appartement est conforme mais tres sale miroir cassé. Des taches sur les draps et des poils dans le lit. La tv na aucune chaine en français.