Ciêla, Lusaka, a Tribute Portfolio Resort and Spa
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Quartos e hóspedes
1 quarto, 2 Adultos, 0 Criança
Todas as propriedades em Lusaka

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Ngwerere Road, Bonanza Estate, 10101 Lusaka, Zâmbia
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Com boas opções de transporte para o centro de convenções e com excelente localização em Lusaka, Ciêla, Lusaka, a Tribute Portfolio Resort and Spa fica a 24,7 km de Mulungushi Confrence Centre e a 24,9 km de Pakati Sunday Market. Este hotel para golfe fica a 25,1 km de Kenneth Kaunda International Conference Centre e a 25,2 km de Assembleia Nacional da Zâmbia.Mostrar mais
Garantimos o melhor preço
hotel overview picture
Destaques
Traslado do aeroporto disponível
Estacionamento gratuito
Muitas opções de atividades
Comodidades
Campo de golfe
Piscinas externas:
Sauna
Spa
Sala de massagem
Academia
Estacionamentos privados:Grátis
Transfer do aeroporto
Todas as comodidades
Descrição da propriedade
Com boas opções de transporte para o centro de convenções e com excelente localização em Lusaka, Ciêla, Lusaka, a Tribute Portfolio Resort and Spa fica a 24,7 km de Mulungushi Confrence Centre e a 24,9 km de Pakati Sunday Market. Este hotel para golfe fica a 25,1 km de Kenneth Kaunda International Conference Centre e a 25,2 km de Assembleia Nacional da Zâmbia.
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3.9/5
Bom
Limpeza4.0
Comodidades3.9
Agradável e bem localizado4.0
Atendimento3.8
Todas as 46 avaliações
Arredores
Aeroporto: Kenneth Kaunda International Airport
(11,0km)
Ponto de referência: Bonanza Golf Course
(350m)
Ponto de referência: Airport Prayer Room
(7,3km)
Ponto de referência: Kalimba Reptile Park
(9,3km)
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Quartos

Avaliações dos hóspedes

Comodidades

Políticas

Deluxe Room with Two Queen Beds
6

Deluxe Room with Two Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Detalhes do quarto
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Junior King Suite
6

Junior King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Detalhes do quarto
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Presidential King Suite
7

Presidential King Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Detalhes do quarto
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Deluxe King Room
7

Deluxe King Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Detalhes do quarto
Verificar disponibilidade

Avaliações dos hóspedes

3,9/5
Bom
46 avaliações
Avaliações verificadas
  • Limpeza4
  • Comodidades3,9
  • Agradável e bem localizado4
  • Atendimento3,8
Média para propriedades semelhantes em Lusaka
Mais mencionados
L‍a‍u‍r‍e‍n‍ ‍G‍o‍a‍t‍l‍e‍y
2 de abril de 2024
I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things: I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30. When we got to the restaurant in the evening it took a while to be served. When we got the kids in the shower, there were no towels and when we phoned it took a while. We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did. Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though. When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head! So all in all, wasn’t a great one.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
21 de março de 2024
As per my previous review: The most expensive place I booked during my three month trip and the most disappointing as a famous Northern English saying goes it was a bit of a case of "all fur coat and no knickers". It looked fancy, lovely looking buildings, amazing grounds, quiet location and not too far from the airport. The room service staff and food (when it was a complete order - see below) were good. The breakfast staff were also lovely and made a mean latte. However this is where the good ends, here are the long list of issues / cons first: - Only one person on reception during check in who kept answering calls during the whole process, told me nothing about the hotel / facilities / breakfast / WiFi / where to find the service directory. She was on the phone as she passed my room key card over and she barely looked up. - Breakfast hot food was cold. - The kettle handle in the first room was boiling hot and was nearly a very nasty accident. - Endless issues with WiFi and power. I had spent a lot of money on this hotel for reliable internet for work and it was atrocious - this is a capital city and I had no other problems with WiFi in Lusaka, Windhoek, Cape Town or Nairobi! - The safe in the first room was locked and closed. - The a/c was not very effective for a 4 star hotel that was this expensive. - When a neighbour checked in the room next door it was noisy so I guess the soundproofing wasn't great. - The shower in the first room had no mat and was very slippy, another near miss on the accident front. - Poor tea / coffee etc selection - The salad I ordered from room service on day 2 only had 50% of the ingredients - I had to move rooms due to the problems with the electrics and WiFi which was a total pain as I had a lot of work to do and didn't have time to pack and unpack, it took ages and endless calls and visits to get that offer and then the move wasn't quick or straightforward either. Then the lady who finally came with a key said oh you got an upgrade like they had done me a massive favour which really irritated me! - Telephone numbers for reception, room service etc on the list, phone and papers and given by reception didn't match up - Laundry lost my white vest - no big deal except for all the other issues and that I needed it to wear under my long sleeved and rather thin white shirt! All in all I don't think I'm normally a difficult , demanding or needy guest for example I never usually use housekeeping on short stays because I'm perfectly capable of making my own bed and don't need linens to be changed. I have worked and lived all over the world, travelled extensively and this hotel was absolutely not what I would expect from a 4 star city hotel and was ridiculously overpriced for what it was. I also stayed at the Taj Pamodzi on this trip to Zambia which was half the price and much better despite the slightly tired decor. Seemed to have a good range of facilities but I didn't really use any so can't comment.
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a‍s‍h‍i‍a
24 de novembro de 2023
Everything was just perfect ... the rooms are massive.. and the beds are very comfy. Bathroom is big aswell.. breakfast is awesome.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
10 de novembro de 2024
Ciela offered me much needed rest and serenity. The place is beautiful and well maintained. The staff is polite, competent and kind. Food is delicious and the spa experience is out of this world! Shout out to the entire team, especially Charity!!!
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
28 de outubro de 2024
We had such high expectations of the Ciêla, which unfortunately they were unable to live up to. Having stayed at two Protea hotels within the Marriott Bonvoy group in Zambia, and having received such fantastic service in both, we had high expectations here and were sadly disappointed. Our room was great as we got the Presidential suite using Bonvoy points which was fantastic, but even at that, there were some real oddities about the room. I was glad to see the hotel using re-usable glass bottles of water instead of plastic, but the lack of shower gel (just tiny bars of soap) in a hotel of this standard just looked cheap. There was a nespresso coffee machine in the room, but no coffee pods provided by housekeeping - we had to request these. The iron had a massive 3 point round plug which didn’t fit in any power outlet in the room. When we asked for another iron, it took a second phone call followed by 3 visits from housekeeping before they eventually provided the service requested. The front desk staff were rather curt and unwelcoming which came as a surprise after our previous Zambia hotels. Added to that, when we tried to communicate in advance of our stay with the hotel about mosquito nets, our emails went ignored and we had to find alternative ways to contact the hotel using social media channels. There is a great product here - the restaurant was very good, the pool is lovely but the bar could do with staying open later, but the poor service lets it down.
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1‍L‍H
6 de outubro de 2024
I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
25 de setembro de 2024
The view was amazing also the Rooms the rooms were giving 5star hotel vibes The food was delicious my taste buds popped up with excitement I can’t wait to visit again Zambia is really an amazing place I recommend tourists to visit and also have an experience
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
23 de junho de 2024
The members of staff are the most genuinely helpful and warm hearted I've ever come across in this industry so far... My many thankx go to Christabel, Silvia and Didi to mention but a few who all went all out to make sure our 5 days stay of training a memorable one.💞
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
3 de junho de 2024
An amazing property, well spread out and also superbly maintained. I really enjoyed the two days I spent there. The room had some issues with the bathroom door but otherwise it was quite perfect. The food was also very good and I had good options even though I am a vegetarian.
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Comodidades

Piscinas externas:
Spa
Academia
Bar
Restaurante
Sala de reunião
Parque infantil
Restaurante
Restaurantes:
Não há informação adicional disponível
Mais comodidades
Piscinas externas:
Estacionamento
Estacionamento privado disponível no local. Não é preciso reservar.
Transporte
Serviços de recepção
Idiomas falados
Jantar
Saúde e bem-estar
Áreas públicas
Serviços de limpeza
Instalações para crianças
Serviços comerciais
Acessibilidade
Segurança

Políticas da Propriedade

Horários de check-in e check-out
Check-in: 14:00 – 24:00
Horário de check-out: antes de 11:00

Horário da recepção: 24/7

Políticas para crianças
Crianças de todas as idades podem se hospedar neste hotel.
Taxas adicionais podem ser cobradas para crianças que utilizem as camas existentes. Adicione o número de filhos para obter um preço mais preciso.

Berços e camas extras
As políticas para cama e berço adicionais podem variar conforme o tipo de quarto. Consulte os detalhes do tipo de quarto para mais informações.

Café da manhã
TipoWestern,American,Continental,Full English/Irish
EstiloBuffet,Alimentos em caixa/embalados
IdadeTaxa
Adulto
Entrar em contato com o hotel
As taxas adicionais de café da manhã não estão incluídas no total e precisam ser pagas na propriedade.

Animais de estimação
Não são permitidos animais de estimação

Requisitos de idade
O hóspede principal que fará o check-in deve ter pelo menos 18 anos.

Pagamento no hotel

  • Em dinheiro

Descrição da propriedade

  • Aberto em 2021
  • Número de quartos: 243
Com boas opções de transporte para o centro de convenções e com excelente localização em Lusaka, Ciêla, Lusaka, a Tribute Portfolio Resort and Spa fica a 24,7 km de Mulungushi Confrence Centre e a 24,9 km de Pakati Sunday Market. Este hotel para golfe fica a 25,1 km de Kenneth Kaunda International Conference Centre e a 25,2 km de Assembleia Nacional da Zâmbia.

Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Após praticar seu swing no campo de golfe, você pode aproveitar as outras instalações recreativas, como uma piscina externa e uma sauna seca. Este hotel em estilo Art Déco ainda oferece Wi-Fi de cortesia, serviços de concierge e serviços de casamento.

Saboreie pratos da culinária americana no Elements, uma das várias opções para refeição neste hotel, que inclui 4 restaurantes e uma cafeteria. Junte-se aos outros hóspedes em uma recepção de cortesia, oferecida diariamente. Relaxe com a sua bebida favorita em um bar/lounge ou um bar ao lado da piscina. Inclui café da manhã continental grátis.

As comodidades presentes incluem um business center 24 horas, check-in expresso e check-out expresso. Este hotel oferece instalações para eventos, como um centro de conferências e 4 salas de reunião. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.

Sinta-se em casa em um de nossos 249 quartos com ar-condicionado e TVs de tela plana. Sua cama de espuma com sistema de memória apresenta edredons de pluma e roupas de cama de algodão egípcio. A propriedade oferece Wi-Fi de cortesia para navegar na web. Banheiro privativo com chuveiros apresenta chuveiros com efeito de chuva e secadores de cabelo.

Perguntas frequentes

Quais são os horários de check-in e check-out do Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

O horário de check-in do Ciêla, Lusaka, a Tribute Portfolio Resort and Spa é às 14:00-24:00 e o horário de check-out às 11:00.

O Ciêla, Lusaka, a Tribute Portfolio Resort and Spa tem piscina?

Sim, o Ciêla, Lusaka, a Tribute Portfolio Resort and Spa tem piscina.

São permitidos animais de estimação no Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

Não, animais de estimação não são permitidos no Ciêla, Lusaka, a Tribute Portfolio Resort and Spa.

O Ciêla, Lusaka, a Tribute Portfolio Resort and Spa oferece café da manhã?

Sim, os hóspedes que ficam no Ciêla, Lusaka, a Tribute Portfolio Resort and Spa podem desfrutar do café da manhã durante a estadia. As opções de café da manhã incluem: Ocidental, Americana, Continental, Inglesa/irlandesa completa.

Qual o preço da estadia no Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

Os preços no Ciêla, Lusaka, a Tribute Portfolio Resort and Spa estão sujeitos a alterações conforme as datas, política do hotel e outros fatores. Para ver os preços, pesquise as datas em que deseja se hospedar no hotel.

Como faço para ir do aeroporto mais próximo para o Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

O aeroporto mais próximo é o Kenneth Kaunda International Airport, e fica a cerca de 17 minutos de carro desde o hotel (11,0km) do hotel.

Qual é a política de cancelamento do Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

A política de cancelamento do Ciêla, Lusaka, a Tribute Portfolio Resort and Spa varia conforme o tipo de quarto e as condições de reserva.

Sobre esta propriedade

Aeroporto mais próximoKenneth Kaunda International Airport
Distância do aeroporto11.02KM
Preço médio a partir deBRL2128
Classificação de hotéis por estrelas4