Did a stop over in Doha and decided to stay for a couple of days. This hotel was recommended as a luxury stay on the water website. Stopped over with infant and two teenagers in a standard room on level 4 and What a an amazing hotel it was! Sparkling clean rooms - such friendly staff special mention goes to Elias for being an absolute legend and going out of his way to assist me - the breakfast was good and the location was beyond perfect for families to be able to go for a stroll to the place vanderdome (massive shopping mall). Only reason I didn’t give it a 5 star is because I think there could be a potential area of improvement for maybe having like an infant play area or something special for children to make it more family friendly - For teens it’s okay but for younger children I think something can be done.
The service attitude is very good, and the concierge is very enthusiastic to take things. You can check in early even if you arrive at 9 am. The breakfast is quite rich, and the chickpeas are delicious. The hotel is very convenient to the Book World. The meryal water world is heated as a whole, and the temperature is also very comfortable. This season is not the peak season, so there are relatively few people. There are many service staff, small * and Latin dance performances, and the atmosphere is not bad. The hotel facilities are very new, and the outdoor swimming pool is also heated. There is no supporting facilities nearby. The hotel has a shuttle bus to Place Vendome Mall, which runs every hour starting at noon, which is also very convenient.
Travelled to Doha with my family to attend the Asian Cup final. The city was fully booked and when i checked in turns out i booked the wrong days. Chadi at reception was so emphatic and helpful and got us upgraded and fixed the issue. Going over and above to get our issue sorted he really took away the stress of my own mistake. Thank you Chadi and Staybridge Management you got my loyalty in Doha whenever i visit.
Excellent
25 avaliações
4.4/5
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R$ 666
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Excellent hotel in Doha. Huge, spacious rooms and easy access to the Place Vendome mall. The rooms have everything you need, perfect for families or work. I had my colleagues over and we planned some work in the living area and it really felt like a great 1 bedroom apartment! The only let down was that the breakfast was shockingly poor. The service was extremely slow and options weren’t great. I would highly recommend to cook your own breakfast or head to the mall for much better service. The tables in the breakfast/restaurant are all wobbly too.
Absolutely amazing hotel and service and location
A few pointers that could be improved wood floor worn out and scratched up every where the tiles in bathroom could do with a regrout apart from that Absolutely stunning hotel best I have stayed service very fast response bathroom facilities 10/10 could do with a TV in bathroom
great! Families with children must choose this place. There are two outdoor swimming pools and a small water world for children. It is really a hands-free vacation experience! Because the hotel is newly built, I think it looks great everywhere. Some five-star island hotels here also have a musty smell! Everyone, do your homework and make more choices!
Facilities: very new
Hygiene: very clean
first rate service
The only drawback is that I feel like I can’t get used to breakfast. On the last day, I brought instant noodles with me.
As someone who travels a lot & stays in a lot of 5* hotels.. this is by far the biggest let down of any 5* hotel I've stayed in. I was just in Atlantis the Royal in Dubai October 2nd 2024 (3 weeks prior). So when I say the biggest let down Fairmont.. the biggest let down. We flew business from London & arrived in Doha for our anniversary & my husbands' birthday trip. Let me get the positives out of the way: it's a very modern hotel, very aesthetically pleasing, very very modern. Lobby area is very tidy, they wipe down the monitors used for the lifts very frequently which I appreciated. The rooms are beautiful. Ok now our experience. Day 1: We booked the Gold package which meant initially we were on the second floor as all Gold members are reportedly on the second floor.. which I'll upload what it is meant to come with. We arrived to a very modern but subpar room. Again, a 5* hotel requires me to be this critical.. the mirror in the room was broken and the room was just dirty.. stained carpets, stained walls, the glass for the seaview I had booked specifically was filthy! When I saw the bathroom walls were also dirty I said absolutely not and sent a message to the ”personal butler” (I'll come back to this) at 3am. The next morning I woke up and they had replied apologising and informed us they'll move us to another room. I advised we'd be ready to move at 4pm. At 4pm I sent a message to advise we were ready & I received a message at 4:17 to say they'll help us move room. At 4:37 I sent a message asking for an update - my message was read and ignored. At this point my husband and I had been waiting for 45 minutes.. he was getting frustrated waiting around and left the room to find something to eat. I called reception who advised they'll get back to me & at 5pm, a Gold supervisor appeared at my door. I will not name and shame however he did not apologise for lateness but was ready to help me move. So we moved rooms.. to what they labelled an upgrade. I guess they assumed a room with a balcony was an upgrade but I went from a seaview room to a SMALLER room with city view with a balcony. At this point I was too tired to argue or complain.. I sat and waited for my husband. 5 minutes later a gentleman knocked on the door and said he had been advised to remove the drinks in the fridge from the room. I was beyond shocked.. you'd think the drinks he was removing were champagne.. Instead Coke, Sprite and sparkling water. I laughed out loud. This could not be. This was terrible. At least do this before moving us. 20 minutes later my husband appeared with Bilal. You'll see Bilal's name mentioned in a few reviews and I see why. He is the only staff member I believe I interacted with that went that little bit further.. he adds that personal touch several staff are missing.. he immediately saw the room and said this room is smaller and this isn't a sea view. I looked up, shocked I was talking to someone who seemed to have sense and I said I know. He mad
Located in Lusail, The OQ is in the entertainment district, within a 15-minute drive of Meryal Waterpark and Crescent Park. This beach hotel is 9.9 mi (15.9 km) from Katara Beach and 10.4 mi (16.8 km) from City Centre Shopping Mall.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 1 kilometers.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the beach bar or the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Free valet parking is available onsite.
Make yourself at home in one of the 142 guestrooms. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Conveniences include washing machines and blackout drapes/curtains, and housekeeping is provided daily.
I would like to share the bad experience I had at this hotel: During my extended stay, whenever I requested room cleaning services, the reception would refuse with various excuses such as: ”Long stays do not qualify for daily cleaning.” ”We are short-staffed and cannot provide this service.” There were times when I had to wait for hours before my room was finally cleaned. When I expressed my dissatisfaction to the reception, an employee, M. Samir, responded with shocking arrogance, claiming that he himself had decided not to grant daily cleaning services. He portrayed himself as the sole decision-maker of the establishment, showing no regard for the clients. When I asked to speak to the manager, I was made to wait for a long time, only to be told that the manager was unavailable. When I finally managed to speak with the manager, M. Mohamed, no apology was offered for the unacceptable attitude of his employee. Worse yet, he validated and justified Mr. Samir's behavior, giving him full support. Such management, combined with a blatant lack of consideration for customers, can completely ruin a stay. Think twice before choosing this hotel, especially for a long-term stay where you would expect at least a basic standard of service. Mouhcine
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