Villa Principe Leopoldo - Ticino Hotels Group

Провели старый и встретили новый 2024 год на этой Вилле! Локация хорошая, место очень атмосферное и аутентичное… еда в ресторане вкусная, завтраки разнообразные… жаль, что room service только до 22(((spa zone маловата даже для двоих, и жал что нет бассейна внутри виллы

Sensationelle Lage, aufmerksame empfangspersonal…. So wie man sich es auch erwarten kann, in einem 5 Stern Hotel. Pianobar und Restaurant entsprechen dem Niveau. Spa ist nur auf Reservation und beschränkt benutzbar….. was enttäuscht….auch das man sich zur frische Luft ergeben kann ist negativ. Fitnessraum ist im Nachbar/ Partner Hotel und ist mit Basic Geräte bestückt….. ist auch fraglich! Aber ein Instruktor ist meisten vor Ort! Die Zimmer sind geräumig und gut bestückt, die Aussicht traumhaft……

房間不錯，直接是湖景，樓下就是圓形的泳池，小朋友玩的很開心。問題是酒店在山上，不開車走公共交通比較不方便。

Vorzüglich im Ganzen! Absolut wundervolle Lage (nur mit Taxi erreichbar) ob bei Tag oder bei Nacht! Ein wundervolles DeLuxe Zimmer mit Blick auf den See! Die Grösse, die Materialien von höchster Qualität und feinstem Design. Essen im Bistro ausgezeichnet, da voll ausgebucht im Restaurant! Leider nur eine Nacht a.Gr. von viel Arbeit auch in Lugano (Besuch einer super Vorstellung im Arte und Kultur Center). Fitness/Sauna waren leider noch geschlossen, aber Privat Spa war buchbar vor Abreise am Sonntagmorgen...gute Alternative. Die Gärten rundum himmlisch! Das Team war super professionell, ausserordentlich freundlich und hilfsbereit. Freue mich und träume jetzt schon von meinem nächsten Besuch in der Villa Leopolde...herzlich empfehlenswert für Geniesser des Feinem und Gutem... Denise Welten in Zürich

"During our brief stay at this hotel with my mom, we were treated to exceptional service that truly stood out. The restaurant surpassed our expectations, and Daniel's warm hospitality made our dining experience memorable. The reception staff, including Ariana, Elisa, and Jacomo, were also outstanding, ensuring we felt welcomed and valued throughout our stay. Without a doubt, we look forward to returning to this hotel in the future."

The hotel offers an amazing view on Lake Lugano, especially in the morning, during the delicious breakfast, on the terrace. However, we were very disappointed in the room quality. Even though it was clean, there were a lot of stains (on the walls, on the lamps...). The bathroom was clean, but in such a hotel, I expect the shower to be properly fixed and not to stay in my hand when I switch it on. The service at the restaurant was decent, but the person in charge made us feel not welcome. Prices in the restaurant, not even the gastronomic one, are very high... All in all, it's not a place I would recommend for something else then a drink to enjoy the breathtaking view.

I really wanted to give this place 5 stars. I am a self-admitted hotel snob, and I try to find the finest and most upscale properties. This could have been it. It is arguably the best looking property in all of Lugano. The building and grounds are gorgeous. Even the hallways were gorgeous. The property looked like a 5-star hotel. The staff had 5-star hotel hospitality. And the room was well appointed and nicely decorated (teal/gray). The furniture looked pleasing to sit on (when I typically avoid sitting on hotel furniture). The views from the room and balcony were spectacular. So why did I only give it 3 stars? My first issue with the hotel was that the room had a make-shift king-sized bed that was not a king-size mattress, but instead, two twin mattresses pushed together. This was horrible!! When hotels do this, you should have a converter *****, which is simple enough to order and softly seals the crack between the two beds, so that you are not falling deep into a hole! I was there on a romantic getaway, which was very much needed, and we could not even sleep closely together. It was horrible! The pillows were also very uncomfortable. My second issue was that the room was cold, and there was no way to adjust the heat from the room. This was obviously being controlled by the hotel/staff (and, usually, only hotels that are penny pinching tend to do this!). When I questioned this, they brought a space/electric heater to our room (as if they were prepared for these types of complaints). This is a problem, and winter is coming!! Not only did the space heater NOT help, but space heaters are dangerous and can cause fires. I was very uncomfortable with the thought of guests having these heaters in their rooms and leaving out for the day with the thing still plugged in and turned on! A very close friend of mine lost his father in a hotel fire, which made the news, and this is probably how that fire started! Lastly, the rooms are on the lower level, and our room was by the dining area where breakfast was held. We were awakened at 6AM every morning (weekend) where staff starting setting up and clinging and clanging dishes, and then guests gathered and ate very loudly seemingly right outside of our room (Room A). This is a BEAUTIFUL room w/ a stunning view, but a HORRIBLE room location! [*The breakfast buffet, where you can also order a hot omelette, is very nice by the way.] In short, I would recommend this hotel and certainly revisit the hotel because of its 5-star beauty and 5-star staff, BUT I would only recommend visiting in spring and summer where the cold is less of an issue. I would also recommend a different room location away from the dining area now that I know the set up.