I chose his house because of the awesome retro style,
In addition, the reviews of his hotel in Phuket are not bad,
Booked without much hesitation.
When we check in, we plan to charter a boat to cruise the Mekong River.
The manager on duty asked enthusiastically if he needed to order some food,
And can help to arrange,
Another older lady saw me hanging the camera,
took me to their wine cellar,
let me take some pictures,
He also said that he could choose a red wine to bring on board.
After reading the MENU, we felt that we didn't like it very much.
It just means chartering a boat is fine.
The attitude of the duty manager immediately changed drastically.
Since the room was not ready at that time,
We went out for a walk,
When I came back, I happened to meet him enthusiastically sending away a group of white residents.
See us come back for another dramatic face-changing,
Turned around and said ”304, 305” to the front desk and walked away.
The front desk is quite enthusiastic,
Helped us send our luggage to the room,
and gave a detailed introduction to the room,
This is the first unpleasant experience in this hotel.
Since his SPA is very famous in Luang Prabang,
I booked a package with SPA when booking,
When checking in, the front desk did not ask if an appointment was required.
Then I remembered to make an appointment with the front desk,
I was told that the appointment was over for the day,
Because we will leave Luang Prabang at noon the next day,
So I made an appointment until 9 o'clock in the morning the next day,
In the end, he came to us that night and told us,
It was full the next morning,
Can only choose noon,
So we don't have time to do this project,
The front desk said that his authority was powerless,
We can communicate with the manager the next day.
We raised this issue with the manager when we checked out the next day (turns out the lady was the manager yesterday),
She offered to give us a bottle of red wine,
I feel that she is really obsessed with red wine,
Although his family's wine selection is not bad,
But this treatment is not satisfactory.
We said we don't need this bottle of red wine,
And we are two rooms,
She also offered to take us to the train station as compensation.
Due to time constraints,
I don't want to be too entangled,
can only agree.
Before she left, she asked me for a photo of yesterday in the wine storage room,
It turned out to be waiting here.
When having breakfast in the morning,
We are an unsolicited menu,
After we sat down, two white men came to the next table,
The same waiter delivered the menu enthusiastically,
And kindly asked them how their day was,
That flattering look made me feel a little sick.
The female manager was also in the restaurant at the time,
When the food is served, the whole face is expressionless,
The sound of placing the plates is very loud.
This should not be the quality of a hotel manager.
In short,
This hotel licks white very badly,
I saw that many domestic residents had similar experiences in his home,
Send it out to let everyone avoid the pit,
His price and service are very mismatched,
There are a lot of good hotels in Luang Prabang,
There is really no need to spend money at his house to find happiness.
Muito bom
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