Hotéis perto de Paraíso Escondido, Los Cabos

First off, my husband and I went to Cabo and stayed at the RIU Palace for our 28th wedding anniversary and to celebrate my big 5-0! We did have a great time and really got a lot of relaxation and met a lot of different people. Now as for the hotel.. when we first got there the room was a bit dirty. The shower walls had which looked like soap scum (I hope) the floors felt like I was walking on gritty dirt. I would lay in bed and my feet made the sheets black. The bed had these little bugs in it. Just your typical island bugs nothing gross. But still, gross! It just looks like they rushed to clean it to get us in. The air didn’t work. We called multiple times and they never came up. We had to go down to concierge to complain and they said someone was up there. Well, we go back up no one is there and the air was still not working. They did offer to move us but we had the perfect view. It was a 180 view of the clear blue water the pools and surrounding beach and hotels. It was like picture perfect postcards. They wanted to put us in the first floor where there wasn’t anything close to what we paid for and what we had. To put on top of all this we stayed in a suite. There you would think it would be perfection, nope! Customer service was just ok. Took forever for room service, which was just nasty. Cold soggy sandwiches and burnt cheese nachos. Nasty! No turn downs of your bed or any romantic things in your room at night. Now for the pools, quite a few pools, never felt over crowded. Again, it was the cleanliness of the pools. While we were sitting in the pool they would come in spray this stuff scrub the walls half ass and just left it. Then again, while everyone is in the pool they are taking this dirty skimmer and cleaning the pool with that. Just nasty! I guess when ever I have stayed at a 5+ star hotels we were always treated like prince and princesses. This was total opposite. So used to having employees bending backwards, saying hello or always there to help. We didn’t get any of that. Definitely staying somewhere different next time with better customer service and even better hospitality. I have it 3 stars because of the views that were just ABSOLUTELY gorgeous.

Beautiful hotel in Cabo but if you plan to go into the city very often, the location can be inconvenient. I recommend renting a car if you stay here. Other than the inconvenience of the location, everything else was amazing. Especially the food at the Nobu restaurant

Just remember, on top of what we are paying for the stay with trip.com, we still have to pay for more charges during check out at the resort. Well it is a vacation club anyway so extra charges on daily basis would be $40USD resort fee, $8USD service fee and $38 USD Cabo Environment fee. Parking is valet system and the resort is gated.  I think it was worth it for a couple of days for us. There are several pools, fire pit and access to a private beach. On some days, beaches along Cabo especially with open sea are not swim-able due to strong waves. We were able to swim in the ocean here due to its location, a mini bay that kind of protected by cliffs.  A beautiful property indeed with the arch view from a corner of the property near the ocean.

If i could, i would give Las Ventanas 10 stars. This hotel is incredible and the service is top notch. We travelled here to get engaged (complete surprise to my fiancé). The staff at last ventanas helped plan everything ahead of time, and didnt even give a hint that something special was coming. A special shoutout to the romance director Paola Martinez, reservations director Fernando Roland and our suite butler Fernando. Each of them along with their teams found a way to make this stay unforgettably romantic and meaningful. Throughout our stay, we were surprised with thoughtful gifts in our room or at dinner. The attention to detail was absolutely amazing. The food was also amazing. Every single dish we had was a home run. They have several restaurants with the most impressive being Sea Grill in terms of taste. All boast beautiful views. Breakfast is also fantastic with a huge diversity of options. Another beautiful touch are the tree art installations peppered throughout the property. You have to see them in person to appreciate their beauty, but some pictures are included in this review. Last but not least, our room was beautiful. We had a king ocean view junior suite with terrace. Absolutely incredible!! The views of La Plaza and the ocean were breathtaking. The bed, pillows and linens were very comfortable and provided great sleep. The air conditioning and fans were on-point. The bathrooms were beautiful with a great soaking tub that fits 2 people comfortably. Every day you are also provided complimentary treats from the bakery at the end of your bed. We have both travelled a lot in our lives, and we can both say that Las Ventanas al Paraiso is at the very top of our experiences. We cannot wait to return!

The hotel is small in size. There are very few choices in the restaurant bar. There is a coffee snack bar and there is no activity. Overall, it is acceptable for people who like to lie down and enjoy a quiet holiday. The hotel lobby is beautiful. The pool is divided into several infinity pools. The photo is beautiful. The room is very clean. The staff is very hot. Generally speaking, the price is average.

We have stayed at other Ritz Carltons, but this was our first at a Reserve. The resort is immaculately landscaped with beautiful flowers and gardens. The room was spotless and well maintained. We had a large tastefully decorated bedroom with floor to ceiling views of the water (upper level suite) a large closet and dressing area, and huge bathroom with shower, tub, two sinks and another separate extremely large vanity. The room had a minibar with plenty of bottled water, coffee, tea and a small fridge with drinks and snacks for purchase. Our room also came with a private plunge pool and large patio with lots of spacious loungers and table and chairs. (There were some small shades for the loungers, but we would have actually preferred more shade due to the intense sun.) The outside area was private due to well placed walls etc. It actually felt like you were staying in your own private condo overlooking the ocean. The resort has a fitness center with lap pool, family pools and an adults only pool and beach access with attentive staff. The beach was closed for walking while we were there due to a recent storm that passed through a few days before our arrival, and never reopened during our stay. The resort itself showed no evidence of a storm however, with not even a branch or flower out of place. The resort has a beachfront seafood restaurant (closed during our visit), a nice grill restaurant, a lovely open air family style casual restaurant, a coffee bar with desserts, muffins, scones etc, and a beautiful cocktail bar. We ordered room service and the food was delivered promptly by the most delightful staff, and our orders were always perfect, no matter our special requests (not the norm when dining in the states). We visited the spa for a couples massage which was wonderful. We also had an hour in the private spa pool before the massages, and an hour in a private hot tub after the massages. We also scheduled the Savasana Experience (sound room treatment) at the spa, and found it not relaxing for us in the way it was designed (just our opinions). I have seen reviews mentioning that the resort was hilly, but we didn't notice this at all. We normally visit Mexico in the winter, and did find the September temps a little high for us, but did feel lucky that we had sunny days during our entire visit. We have stayed at Los Cabos before and did prefer the quiet more relaxed nature of San Jose del Cabo and Zadun. We never heard other people or noise from any other resorts. The biggest thing that we noticed about this resort however, was how we were treated by staff. We have stayed at many wonderful resorts, but noticed that the Zadun staff really could not have been better. From the drivers, housekeepers, room service and spa staff, restaurant staff and every single staff we ran into during our stay, they were just the friendliest and most helpful and attentive. They really tried to go out of their way to make sure that y