Mark
17 de agosto de 2023
The property is very well kept. Service is pretty good. Poolside service is attentive and very gracious. Front desk is ok... not always accommodating. Too many times I have to ask, beg, for extra bottle of water. The attendants at the health club said they have no water bottles but I could see in the mirror 1.5 cases behind the counter.
The restaurant list is large (5). The selection that are open is limited. Pool side bars, attached to a great infinity pool close at 5:00 (?!?!?). One of there biggest restaurants has limited nights of operation while the Italian restaurant (in Mexico) is open every night.
It is a great property that is challenged by being connected to one of Hiltons Grand Vacation sites (aka Timeshare). They struggle with the us/them thing.... Lastly as nice as the property is the challenging food options limit you and a trip to one of the towns - San Jose ($18) and San Lucas ($24) make it a little 'out of the way'.
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