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El Royale Hotel - Near Universal Studios Hollywood
4.5/5105 avaliações

El Royale Hotel - Near Universal Studios Hollywood

Universal City Los Angeles|1.78km de Universal Studios Hollywood
I booked 2 days at El Royale via Hotels.com. The price point met my needs. I landed in LA around 7:40pm. When I was able to check messages, I noticed that the hotel tried to reach me twice asking about my arrival . I texted them back that I was arriving at 9pm. Upon my arrival, Javier greeted us and then the manager Roberto came to get my ID and credit. Oddly, they asked me to email them my confirmation. I did so, but noticed that it was noted that the confirmation was canceled. Roberto went to his back office and took some time before he came back to run my card. I signed off on 3 receipts but he never gave me one. Yet, I noticed that the price was much higher than I expected. Next morning, I checked my booking via the app. The price was much less than than I was charged. Hotels.com stated that I canceled the booking at 7:29PST, That is not true. I would have never canceled the booking. I was in the air to LA. I was on my way. Why would I do that? I had everything set for the weekend. Hotels.com proceeded to tell me via Twitter DM that in order for me to cancel that I would have needed to provide my confirmation number, telephone number, and last 4 digits of the credit card used. Hotel gets that information. I had booked a Deluxe Queen Room with two beds. My brother and I were led to a room with a king bed. What?? They were able to make the futon in the living room area into a bed. That worked. I did have a conversation the next day with Roberto, and I sent him the screen shot of the reservation and dollar amount. He said he was going to investigate. Never heard back. Upon leaving, I asked if I needed to do anything upon check out. I handed in the key. Nothing else was needed. On the phone with hotels.com, and I explained the situation. They called the hotel and they are now saying that they charged me as a walk in since my booking was canceled. What? They knew I was coming. How could they say I was a walk in. I believe that since the hotel had not heard from me that they canceled my booking. They thought that I was going to be a no show. Plus, it was a busy weekend, so they upped the price by putting me in as a walk in. The hotel is nice. It was clean and in a good area. Yet, this experience between Hotels.com and them has given me pause. I've asked the hotel for an itemized receipt 3x, and they have yet to produce it. I've asked to speak with a supervisor at Hotels.com to resolve this issue, as well. No one has called back. This has been a huge disappointment. I do not recommend.

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Tilt Hotel Universal/Hollywood, Ascend Hotel Collection
3.6/5105 avaliações
Very good, will stay next time. In particular, the hotel can purchase tickets for Universal Studios for a discount of $ 25 each. This place is convenient for parking ($ 15 per night) and is close to Universal Studios and the Avenue of Stars.
El Royale Hotel - Near Universal Studios Hollywood
4.5/5105 avaliações
Universal City
I booked 2 days at El Royale via Hotels.com. The price point met my needs. I landed in LA around 7:40pm. When I was able to check messages, I noticed that the hotel tried to reach me twice asking about my arrival . I texted them back that I was arriving at 9pm. Upon my arrival, Javier greeted us and then the manager Roberto came to get my ID and credit. Oddly, they asked me to email them my confirmation. I did so, but noticed that it was noted that the confirmation was canceled. Roberto went to his back office and took some time before he came back to run my card. I signed off on 3 receipts but he never gave me one. Yet, I noticed that the price was much higher than I expected. Next morning, I checked my booking via the app. The price was much less than than I was charged. Hotels.com stated that I canceled the booking at 7:29PST, That is not true. I would have never canceled the booking. I was in the air to LA. I was on my way. Why would I do that? I had everything set for the weekend. Hotels.com proceeded to tell me via Twitter DM that in order for me to cancel that I would have needed to provide my confirmation number, telephone number, and last 4 digits of the credit card used. Hotel gets that information. I had booked a Deluxe Queen Room with two beds. My brother and I were led to a room with a king bed. What?? They were able to make the futon in the living room area into a bed. That worked. I did have a conversation the next day with Roberto, and I sent him the screen shot of the reservation and dollar amount. He said he was going to investigate. Never heard back. Upon leaving, I asked if I needed to do anything upon check out. I handed in the key. Nothing else was needed. On the phone with hotels.com, and I explained the situation. They called the hotel and they are now saying that they charged me as a walk in since my booking was canceled. What? They knew I was coming. How could they say I was a walk in. I believe that since the hotel had not heard from me that they canceled my booking. They thought that I was going to be a no show. Plus, it was a busy weekend, so they upped the price by putting me in as a walk in. The hotel is nice. It was clean and in a good area. Yet, this experience between Hotels.com and them has given me pause. I've asked the hotel for an itemized receipt 3x, and they have yet to produce it. I've asked to speak with a supervisor at Hotels.com to resolve this issue, as well. No one has called back. This has been a huge disappointment. I do not recommend.
Hilton Los Angeles-Universal City
4/551 avaliações
Universal City
The service staff are very kind The meal was very delicious! The bed in the room is very comfortable and the TV is smart Although the hotel is relatively old, the only flaw is that the shower head in the bathroom equipment is of an old type.
Sheraton Universal
4.4/5138 avaliações
Universal City
Hi, I had a short trip to Universal Studios and booked the Sheraton Universal. All the ambience, cleaning was good. However raised questions on the room size with the reception several times. However did not get a positive response. I would suggest the new customers to check the size before you book for your family. Overall good experience but could have being memorable if I got a good size rooms. Thank you!
Nite Inn at Universal City
3.8/5105 avaliações
Universal City
It’s all about location and price. Only a few minutes walk from free Universal City shuttles or central public transport, a $10 Uber drive away from Hollywood (or use public transport), the Nite Inn is an affordable location for a Hollywood or Universal stay. The rooms are not suitable for lengthy day habitation for a family with little space to move about. Beds are also quite hard, so if you experience back problems this is not a suitable location for you, as even our children were complaining of discomfort by the end of our weeks stay. But if intend to be out and about each day sight seeing, Nite Inn is the perfect kicking off point each day, and the complimentary breakfast each morning includes a fresh hot waffle maker! Morning waffles were a lovely surprise, and the daily housekeeping is great.
Blvd Hotel & Studios- Walking Distance to Universal Studios Hollywood
3.5/5117 avaliações
Universal City
It is very convenient to walk to the shuttle bus to Universal Studios. There are also some restaurants around, as well as the subway and 🍔. It is enough to live in Universal Studios for a short time, it is not suitable for long-term living.

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