Explore avaliações de hóspedes de hotéis em Los Angeles

Four Seasons Hotel Westlake Village
4.7/571 avaliações
No. I’m alive and well and I was a happy guest at Four Seasons Westlake Village just 3 days ago. It was what I think Heaven will be when I get there. Only St. Peter was missing (getting a massage, probably). My room, the salon, the pool, the Chai Latte and, most importantly, the managers and staff. A beautiful experience all the way around, top to bottom. I can’t wait to go back!
Four Seasons Hotel Los Angeles at Beverly Hills
4.3/542 avaliações
Beverley Hills
Everything you'd expect from Four Seasons and more. Super friendly and professional staff. Spacious, clean, and well equipped rooms. Higher floors have great view, with balcony too. I liked their aluminum canned water. Excellent Italian restaurant Culina. Manager David even emailed me assuring that they'd save my room preference profile for future stays, very impressive, thanks! Four Season is often the answer when I struggle to find hotels that don't compromise on having both location/neighbourhood and views, this is another example.
Beverly Wilshire, A Four Seasons Hotel
4.5/5112 avaliações
Beverley Hills
It was the worst hotel. I stayed because it was the stage of Pretty Woman, but I am dissatisfied. Arrived by UBER from the road side. There was a bellboy, but he didn't even help me unload my suitcase from the car. I'm just standing there blankly. Even though I checked in after 16:00, there was no twin bed room that I had reserved. When I complained, I was told to wait for 20 minutes, so I reluctantly went to the front desk. I decided to wait on the sofa next to it, but it didn't come to tell me that the room was ready even after 30 minutes. When I asked what happened to the front desk, they said that they had forgotten about it, and I didn't even think they were apologetic. I had a cup of tea at a stylish restaurant on the first floor with a view of the outside, but even if I asked the guide to pay the bill, he wouldn't move. After 20 minutes, the fourth person finally paid the bill. I received the lowest treatment even though I stayed at a super luxury hotel. On top of that, the hotel union was on strike, and from 6:00 in the morning to noon, we put up placards in the hallway of the hotel and shouted drums and shouted loudly. It's noisy and I can't relax. In the room, there was a notice paper and earplugs saying that the strike would cause trouble. The strike seems to have no end in sight. If I knew there was going to be a strike, I should have informed them before my stay and had canceled it. Even though I paid a high price, it turned out to be the worst trip ever. I think I was clearly racist from the front desk, bellboys, waiters and other hotel staff. Because they were amiable to white customers. Employees working in such a hotel understand the feeling of wanting to strike.

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