Explore avaliações de hóspedes de hotéis em Los Angeles

Courtyard Santa Monica
4.1/5108 avaliações
Santa Monica
Staff super helpful from start, room nice and clean, location is great (walking distance from SM pier)… the wifi provided for free is enough for what you have to do on a regular day (option to upgrade to fast for a fee) valet parking available for $45 a day ( the area charges around $30 per day for public parking, so its a good deal as you can go in an out as many times as you can)
Courtyard Marina del Rey
4.1/5102 avaliações
Venice Beach
I have stayed at this hotel four times and really enjoy it. The location is great. Walking distance from Venice Beach and close enough to the airport to be considered on a layover. The restaurant has good food and the marina setting is quite nice. It is a new hotel, so rooms are still in good shape. I had a great view with a balcony using an upgrade once, and that added some ambiance. Finally, the gym is not bad. That said, I am noticing that the price has increased quite a bit to now be as much or more than the near by Marriott and (crazy as it seems) only $50 per night different than the Ritz Carlton. I really can't imagine. If the price is down between $200-$300 per night, that is a good deal but otherwise shop around.
Courtyard Long Beach Airport
4.4/5102 avaliações
I love this hotel. It's pricy but you get free parking and it's by all the shops and the airport. Laundry on site. Very clean. Very nice staff. Bar, lounge. Nice beds. Cool place.
Courtyard Los Angeles Woodland Hills
4.3/5100 avaliações
Overall really liked the hotel BUT when we arrived at 3pm for check-in, the room wasn’t ready. Was told to wait in the lobby and they would let me know when it was ready. Waited. Waited. Nobody ever approached us. At 3:45… Went to the front desk to ask status. “Who? What room? Let me check on that. No, sorry it is still not ready.” Waited. Waited. Nobody ever approached us. At 4:30… Went to the front desk to ask status. “Who? What room? Let me check on that. No, sorry it is still not ready.” Waited. Waited. Nobody ever approached us. At 5:00… Went to the front desk to ask status. “Who? What room? Let me check on that. Yes, it’s ready now. Let me make your keys for you.” I’d probably still be sitting in the lobby now weeks later if I hadn’t approached the front desk multiple times. Any compensation for this long delay? Nope. Filled out their survey when I received it by email. Any compensation offered then? Nope. Morale of the story: Throw a fit in the lobby, disturb all the other guests, and make a huge scene, THEN you will get some compensation for their shortfalls. Acting like a reasonable, understanding customer only gets you treated like a sucker. Suggestion to hotels in general: stop giving your worst customers your best treatment. If you drop the ball, there should be an standard chart of compensation automatically deducted from the bill without the customer even having to ask. Don’t make customers scream and yell to be treated fairly.
Courtyard Los Angeles Hacienda Heights/Orange County
4.2/5170 avaliações
Mid-hill level with very good location ease of access to variety food restaurants, supermarkets, gas stations, recreation parks n hiking trails. Close to HWY60. But paid overnight parking space is negative.
Courtyard Los Angeles Torrance/Palos Verdes
4.3/5108 avaliações
At first we were in the wrong room for us. It was handicapped and we didn't feel it was right to take a room that someone with a disability might need. So we went back to the front desk and asked for a room change. They accommodated us about an hour later (we just went to lunch) and the second room was much better. The hospitality was very nice and they wear many hats there. The room was clean when we arrived but what we did not know was that they don't clean them every day. Due to covid they only clean 3 x a week and we arrived on one of the days of cleaning, then we had guests the 2nd day they would have cleaned and the third day we checked out. When I called downstairs for cleaning, they would not come because the housecleaners didn't work that day. However they did bring us fresh towels and took our trash. The bistro on site is just enough to get a burger, a glass of wine or coffee and bagel for breakfast. Overall, I would stay here again. We felt safe, clean and comfortable.

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