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5 star

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Business travel

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Breakfast

Holiday Inn Long Beach - Airport, an IHG Hotel
3.7/5108 avaliações

Holiday Inn Long Beach - Airport, an IHG Hotel

Long Beach|5.31km from city center
We hadn't planned on a stay in Long Beach, but were sent to this hotel by the cruise line after testing positive for COVID in the middle of our 14 day cruise. Along with several other passengers, we were required to complete the remaining days of a 10-day quarantine when we got off the ship. When I found out where we were being sent, I went online and looked at reviews. I was very disturbed about all the negativity, especially since we weren't going to be allowed to leave our room. There was no restaurant or provided breakfast on site, so we had to use Instacart, DoorDash, etc. to have things left at our door. IHG/Holiday Inn is one of the chains we use regularly and are used to things like breakfast being included, so this was missed for sure. As for other issues, yes the A/C was noisy but we were glad to have it. There was also a lot of outside noise on the side of the building where we were (traffic and other things). However, our room was clean and we had plenty of towels. I did have to ask for extra washcloths and pods for the Keurig which were quickly provided. They also gave us a menu for food delivery that was limited but inexpensive. We ordered from that menu three different times and food was good considering that nothing delivered ends up being as hot as I'd like and the rooms only had a fridge, no microwave. During our stay, I talked to at least 3 different people (Daisy, Yvette, and Elizabeth) with guest services and all were pleasant, patient and helpful with all my questions and concerns. One of my questions had to do with transportation options to LAX. I had looked at Uber and other options, but prices were all over the place. They told me they could arrange a cab for us when we were ready to leave and that it would only take about 10 minutes for the cab to arrive. We chose this option and are glad we did. The Yellow Cab charged a flat rate to LAX which was cheaper than all the other prices I had seen. So while it wasn't our choice to stay here, all in all, it wasn't as bad as I expected from others' reviews.

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Family friendly

Inn at 50 - Long Beach Convention Center
4/5102 avaliações

Inn at 50 - Long Beach Convention Center

Long Beach|1.59km from city center
After brief attempt to put deposit on our room, a woman at check-in counter said “since we’re not vibing, I’m going to cancel your reservation.” I’m not kidding. They have one portable card reader and it wasn’t taking my card. Called the card company, they told me it’s fine. I waited outside 1 hour to check in with an elderly parent who they wouldn’t bring a chair for, she and I both had to stand and get lectured—The lady listed all the countries she’s visited (literally started and wouldn’t stop listing countries), her point being that deposits are important everywhere you go. All this with chase on the phone telling them my card was fine and ready for them to run, that their card machine wasn’t pushing the transaction to chase. The hotel staff insisted that it wasn’t their machine because someone else was able to check in with a card deposit. The lady had no problem rolling her eyes, talking down to us, and the only time she was respected was when my card company told her on speaker that she was being recorded (the usual message) but at least something. It didn’t help so then they call their manager who tells us our card is bad and gives us an ultimatum to leave now and he will cancel the reservation or to stay for the full time. I asked if we can just stay one night until we make other arrangements (by that time I called all other hotels within walking distance to event I needed to attend they were all booked). He said we either stay the whole time or we cancel. They gave us the room next to the trash cans by the stairs and loud laundry room and said it was the only option. Maybe. To stay we used my parent’s credit card for a deposit, which I didn’t want to do and didn’t want her to be responsible for incidentals. On taking my mom’s card, the lady at the desk rolled her eyes and said “see, that wasn’t so hard was it?” I’m still processing the level of bullying from this place, just hoping everything else goes well. It’s clean and the room is nice, there is on site parking on a first come first served basis. I missed several classes for my event, but they really don’t care and won’t work with you, only try to get rid of you if you call them out on their machines not working. Not sure what the cherry on top is but I’ll continue with—whoever you come with, you’re sleeping under the same blanket with them because the Inn at 50 doesn’t have extra blankets. Asking twice or another staff member doesn’t seem to help. They also weren’t able to locate an extra suitcase stand but that’s not as interesting as the check-in process. And checking out was even worse. The stay was thankfully alright, we were right by the laundry room so there was no no napping in the day from the noise but otherwise comfortable. When we were checking out my mom asked for them to check the room so she can get her deposit back. They said they had to wait for someone to get there. Then that someone arrived and they still weren’t coming and we were waiting again. Then my mom
Long Beach Marriott
4.2/5102 avaliações

Long Beach Marriott

Long Beach|6.02km from city center
As a flagship Marriott branded property, I have to say that I’m disappointed in the service from the check in staff. She was rude and temperamental and really needs to find a job she can be happier at. When I addressed that I wanted to speak to a manager the response was “there isn’t one”. I requested that I did not want to be helped by her and requested for someone else. I expressed how disappointed I was with the new person and she checked me in and knowing I was upset, a manager on duty never reached out to me during my stay. After getting a hold of a general manager and expressing my issue the response I got was that “fortunately we live in America and we all have choices”. As a manager, this is not the response I was expecting, especially from leadership at a brand leader in the hospitality industry. I strongly suggest that this manager be replaced with someone that values and understand what the hospitality industry is about and someone that cares and values their job. The property itself is beautiful and well maintained, it’s just that unfortunately the staff and general manager need to learn more about compassion and retrained. Because of this I would never stay at this property again. As a Hyatt globalist, Hilton Diamond and Bonvoy Gold… I really regret staying here and my expectation of service fell short. The post isn’t to complain about my issue but there are other choices in the area where the properties are as good if not better with better service. This place should not be rewarded with rooms filled as they do not value their customers.
Homewood Suites by Hilton Long Beach Airport
4.4/5100 avaliações

Homewood Suites by Hilton Long Beach Airport

Long Beach|6.83km from city center
I just completed a 9 day stay at this property. It is a very clean hotel and the rooms are modern. Having said that, I do feel that the hotel management is taking advantage of the Coronavirus pandemic by not providing any housekeeping service for guests, regardless of length of stay. I have been working and traveling steadily since the pandemic occurred. Every other hotel that I have stayed at has reduced the frequency of housekeeping service to guest rooms to every other day or 2 or 3 times a week at the least. I was always informed of this when I checked in. I was not informed that this Homewood Suites was not providing any housekeeping service to any guest when I checked in. It was only when my room had not been serviced for 2 days that I had to go up to the front desk (they never once answered the phone the entire time I was there)to inquire what was happening with housekeeping. The lady at the front desk confirmed that no housekeeping service was being provided and gave me a large trash bag to put my accumulated trash in. I was never informed as to whether I was receiving a discount on my room rate because no housekeeping was provided. Even though the hotel was far from full occupancy, I was also being charged $12/day for parking, which I had no issue with. Had I known this hotel had eliminated all housekeeping service, I would have stayed elsewhere. I work 10 to 12 hours a day and hate coming back to a dirty hotel room. I am a long time Diamond member and feel some housekeeping service should have been provided

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Hotéis perto de atrações famosas em Long Beach

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Long Beach Convention & Entertainment Center

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Earl Burns Miller Japanese Garden

Holiday Inn Long Beach - Airport, an IHG Hotel
3.7/5108 avaliações

Holiday Inn Long Beach - Airport, an IHG Hotel

Long Beach|2.91km de Earl Burns Miller Japanese Garden
We hadn't planned on a stay in Long Beach, but were sent to this hotel by the cruise line after testing positive for COVID in the middle of our 14 day cruise. Along with several other passengers, we were required to complete the remaining days of a 10-day quarantine when we got off the ship. When I found out where we were being sent, I went online and looked at reviews. I was very disturbed about all the negativity, especially since we weren't going to be allowed to leave our room. There was no restaurant or provided breakfast on site, so we had to use Instacart, DoorDash, etc. to have things left at our door. IHG/Holiday Inn is one of the chains we use regularly and are used to things like breakfast being included, so this was missed for sure. As for other issues, yes the A/C was noisy but we were glad to have it. There was also a lot of outside noise on the side of the building where we were (traffic and other things). However, our room was clean and we had plenty of towels. I did have to ask for extra washcloths and pods for the Keurig which were quickly provided. They also gave us a menu for food delivery that was limited but inexpensive. We ordered from that menu three different times and food was good considering that nothing delivered ends up being as hot as I'd like and the rooms only had a fridge, no microwave. During our stay, I talked to at least 3 different people (Daisy, Yvette, and Elizabeth) with guest services and all were pleasant, patient and helpful with all my questions and concerns. One of my questions had to do with transportation options to LAX. I had looked at Uber and other options, but prices were all over the place. They told me they could arrange a cab for us when we were ready to leave and that it would only take about 10 minutes for the cab to arrive. We chose this option and are glad we did. The Yellow Cab charged a flat rate to LAX which was cheaper than all the other prices I had seen. So while it wasn't our choice to stay here, all in all, it wasn't as bad as I expected from others' reviews.

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Explore avaliações de hóspedes de hotéis em Long Beach

Buscando hotéis em Long Beach? Inspire-se com avaliações reais de viajantes.
The Westin Long Beach
4.1/5105 avaliações
came here for a work conference. beds were comfortable. bathroom door didnt close all the way. parking situation was a bit complicated. walking distance to the outlet. Nancy and Osmin both saved the day on different days! Both were super helpful when i was having some computer issues
Golden Sails Hotel
3.6/5103 avaliações
The front desk service is really good, the language communication is not good, there is something wrong with the bank card when checking in on the platform, and the young man is very patient and greatly praised
Greenleaf Hotel Long Beach Convention Center
4.4/5106 avaliações
The two personnel who provided services to me was simply easy. My issue was resolved so fast that actually i had no issue. Both individuals should be commended for their superior support and services and should be brought forward to higher responsibility, they displayed extreme professionalism and exuded true traits of being bright, quick thinking and very articulate. These traits are the epitome of an organizations success. 10 rating that comes with care and true concern for their customers. Excellent property and staff! Thanks and see you soon. Room 106 is extremely comfy, I know I was there.
Residence by Marriott Inn Long Beach
4.3/5106 avaliações
There are two family hotels in Long Beach. This one is close to the airport, and there are also homes by the sea. I have stayed at two hotels this time. This is my second home, it feels better than the one by the sea, because the price is cheaper. The room was neat and clean, and the utensils for cooking were very complete. I was particularly surprised that the floor in the bathroom was warm. Could it be that old hotels would also have floor heating? !! Ha ha breakfast for 9:30, there is nothing left, the waiter can't wait to pack home. Go early if you have breakfast.
Courtyard Long Beach Airport
4.3/5104 avaliações
I love this hotel. It's pricy but you get free parking and it's by all the shops and the airport. Laundry on site. Very clean. Very nice staff. Bar, lounge. Nice beds. Cool place.
Sea Rock Inn - Long Beach
3.8/5103 avaliações
The older reviews are really bad so I assume the hotel is under new ownership because the hotel rooms have been completely upgraded. While the outside still looks a little run down (but not trashy), the rooms are clean and remodeled. The beds have the double sheets rather than the nasty comforters. The front desk was very nice and helpful. Good location right off of PCH. I travel a lot and I would say this hotel great deal for the price.

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Informações sobre viagens locais

Maior preçoR$ 7.404
Menor preçoR$ 375
Quantidade de avaliações4,083
Quantidade de hotéis378
Preço médio (dias úteis)R$ 1.127
Preço médio (fins de semana)R$ 1.273